captainamadeo
New member
- Jun 7, 2015
- 1
Hello,
I've been browsing around the internet for the good part of two days trying to find a solution to my problem. So far, this is what I've come up with:
The Setup:
I have a laptop with Windows 8.1, I noticed my antivirus wasn't showing in the tray anymore, so I decided to uninstall and install a new one. This new one apparently did the damage. Ran a scan and asked to restart. When I did, the laptop gives me a blue screen saying it can't start windows normally.
What I've tried:
Refresh is impossible since the "drive is blocked".
Reinstall everything I haven't tried cause well, I don't want to lose my files.
I can't start in any Safe Mode, it just loops into the same blue screen.
Restore is impossible since I didn't create a restore point.
I can access command prompt sfc \scannow and doesn't appear to help, I can't fix the corrupt files.
What I think I can do:
One option in the blue screen tells me I need to give the laptop a re-image DVD, which I don't have, but when doing this I can browse my computer's files, so I managed to smuggle the CBS.log into a flash drive. This would mean that I can also install any files to the computer, but I can't run any programs.
What I want to do is manually replace the corrupt files. As I said, I saved the CBS file but I don't know how to read it and don't exactly know which are the corrupt files or where they are.
So:
That's why I came here, I really, really hope you can help me with this issue.
I attach the CBS log and an extra file hoping it helps.
Thanks so very much in advance!View attachment Cbslog.rar
I've been browsing around the internet for the good part of two days trying to find a solution to my problem. So far, this is what I've come up with:
The Setup:
I have a laptop with Windows 8.1, I noticed my antivirus wasn't showing in the tray anymore, so I decided to uninstall and install a new one. This new one apparently did the damage. Ran a scan and asked to restart. When I did, the laptop gives me a blue screen saying it can't start windows normally.
What I've tried:
Refresh is impossible since the "drive is blocked".
Reinstall everything I haven't tried cause well, I don't want to lose my files.
I can't start in any Safe Mode, it just loops into the same blue screen.
Restore is impossible since I didn't create a restore point.
I can access command prompt sfc \scannow and doesn't appear to help, I can't fix the corrupt files.
What I think I can do:
One option in the blue screen tells me I need to give the laptop a re-image DVD, which I don't have, but when doing this I can browse my computer's files, so I managed to smuggle the CBS.log into a flash drive. This would mean that I can also install any files to the computer, but I can't run any programs.
What I want to do is manually replace the corrupt files. As I said, I saved the CBS file but I don't know how to read it and don't exactly know which are the corrupt files or where they are.
So:
That's why I came here, I really, really hope you can help me with this issue.
I attach the CBS log and an extra file hoping it helps.
Thanks so very much in advance!View attachment Cbslog.rar
irectFileSystemProvider::SysCreateFile(flags = 0, handle = {provider=NULL, handle=0, name= ("null")}, da = (DELETE|SYNCHRONIZE), oa = @0x188ff7db98->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[161]"\SystemRoot\WinSxS\Temp\InFlight\7fb5424dbb9fd00102000000a8189c13\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.3.9600.17031_none_a9e4cc096e581aa6\win32k.sys"; a
OBJ_CASE_INSENSITIVE)}, iosb = @0x188ff7dc00, as = (null), fa = (FILE_ATTRIBUTE_NORMAL), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)