[SOLVED] CBS error 0x80073701 on KB4516065, but . .

F

Fritz

Active member
Joined
Dec 25, 2019
Posts
33
Hi all,

my WIN7 Intel PC started failing updates in october ;-(

SURT gave no errors

CBS log gave one error: 0x80073701 on KB4516065

Tried to install 4516065 from catalogue, got a "this file is not for your computer" ;-(

Looked for the other installs that are or might be needed for 4516065 . . all already installed

Sooo . . bit stumped here . .

Any ideas?

Tnx

Fritz
 
Good morning to you sir!

Thank you for replying . . I ran the install again, and attach the CBS.log. Earlier logs avble of course . . Thank you for looking!


I also include in this message some of the things I tried earlier, FYI.

1. My PC: 64-bits Windows 7 on Intel Core i5-4440CPU 3.10 GHz on ASUS Motherboard
started to fail several updates in last october ;-( . . Mostly with a Code 80073701.

2. So . . I'thought well let's try install/upgrade to Windows 10 see if that corrects it ;-)
Unfortunately that came back with failed to install Windows 10 and left Windows 7. Error: 0x8007001F - 0x20006. Phase SAFE_OS error during REPLICATE_OC, Microsoft.com Link-ID 528892.
Seemed complicated, looked like critical error in current Win7 install/system, so first decided to try and find and repair the update-errors in current Windows 7 . .

3. Example: found and researched error 0x80070490 on KB4519976 (2019-10), error 80073701
did: Rename software distribution backup folders
  1. Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
  2. Ren %systemroot%\system32\catroot2 catroot2.bak
  3. Close the Command Prompt window, and reboot your computer.
Check for Windows Updates again. Did this resolve the issue? NO

4. Tried SFC: -> no succes. Diagcab -> no succes. Checksur -> no succes. ReimagePlus -> no succes.

5. So far haven't been able to install: 2592687 (RDP), 4519972 (preview 2019-10), 4519976 (2019-10), 4525235 (2019-11), 4525251 (2019-11), 4530734 (2019-12). But install latest maintenance stack update KB4531786 did complete this morning!

Tweaking.com's WindowsRepair reported Missing packages entries in registry: 4507449 (2019-07), 4493472 (2019-04), 4512506 (2019-08), 4516065 (2019-09), 4499164 (2019-05), 4503292 (2019-06), 4474419 (2019-08), all .cat en .mum entries. Had them removed.

6. Also came across a Win7 update error 0x80070490, pointing to system components store and/or components based servicing. Combined with the no succes with sfc, diagcab, sur, suspicions go out to Win_SxS.

7. Started to look closer in CBS.log for Win_SxS errors came across one: error 0x80073701, on KB4516065. Tried to install 4516065 from catalogue, got a "this file is not for your computer" ;-(
Looked for the other installs that are or might be needed for 4516065 . . all already installed.

8. Stumped, and running out of ideas, posted on Sysnative to reach out for specialists.

F
 

Attachments

First batch:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, run System Update Readiness Tool again and attach CheckSUR.log.
 

Attachments

OK . . (FYI . . "step 1 of 6 failed") . .

Have to attach SFCFix.txt in stead of pasting it here . . too may lines/characters . .

Tnx,

Fritz
 

Attachments

Thanks.

Second batch.


SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFCFix.zip


Afterwards, run System Update Readiness Tool again and attach CheckSUR.log.
 
OK . .

zip-file for the 2nd batch does not work unfortunately . .

Knipsel.JPG

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-12-27 12:08:08.835
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\boss\Desktop\SFCFix.zip [0]
Failed to extract zip archive. Failed to extract any files.


Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-12-27 12:08:48.163
Script hash: infskYy0kZGM1jVfyGx5Q9vhsUGaW9LO5fu21lS713s=
----------------------EOF-----------------------


Thanks,

Fritz
 
Ah . . wait . . downloaded from Dropbox that did work . .

SFCFix.txt attached . . running SUR now . . stby for checkSUR.log
 

Attachments

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB4474419 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

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