[SOLVED] CBS Catalog Missing Package_****_for_KB4537764

R

reshh

Member
Joined
Nov 14, 2022
Posts
14
Hello,

we have the following problem when installing a features on windows 2016 server. The missing/corrupted update in log file is unfortunately no longer available in Mircosoft catalog. Do you have any idea?


2022-11-14 14:54:06, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-14 14:54:06, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-14 14:54:06, Info CBS Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2022-11-14 14:54:06, Error CSI 00000009 (F) STATUS_SXS_ASSEMBLY_MISSING #15832# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2022-11-14 14:54:06, Error CSI 0000000a (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #15680# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = c39e63ddd18df5c405b8f3627f4d40eb, version 10.0.14393.2608, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Package_5297_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3.4537764-9065_neutral', rah = '2', manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2022-11-14 14:54:06, Info CBS Failed to pin deployment while resolving Update: Package_5297_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3.4537764-9065_neutral from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2022-11-14 14:54:06, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:Package_3888_for_KB5016622~31bf3856ad364e35~amd64~~10.0.1.20 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]


CBS.log says:

(p) CBS Catalog Missing Package_2088_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2089_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2090_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2110_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2113_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2129_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2130_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2131_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2132_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2152_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2155_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2171_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2191_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2194_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2210_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2211_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2212_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2213_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2229_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2230_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2231_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2232_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2233_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2234_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2235_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2236_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2237_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2238_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2239_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2240_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2241_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2242_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2243_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2249_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2250_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2251_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2256_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2257_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2258_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2259_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2264_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2267_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2283_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2284_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2285_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2301_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2302_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2303_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2304_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2305_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2306_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2307_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2308_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2309_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2310_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2311_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2312_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2313_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2314_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2315_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2316_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2317_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3
(p) CBS Catalog Missing Package_2319_for_KB4537764~31bf3856ad364e35~amd64~~10.0.1.3

many thanks
 
Hi and welcome to Sysnative,

Could you please post a copy of the CBS folder.
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.
 
Hi,

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4537764
  • Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
 
Unfortunately does not work. here is the message

The update KB4537764 is not installed on this computer.
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB4537764
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Please try to install a new feature, if it fails attach a new copy of the CBS log.
 
Step 1. Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:5004238
  • Let me know if it says it was successful or if there are any errors.
  • When you get the message: The update KB5004238 is not installed on this computer, then perform step 2.


Step 2. Follow these instructions to perform a regsearch with FRST.
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file
577bf0efb8088-FRST.png
FRST.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB5004238
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Step 1:
The update KB5004238 is not installed on this computer.

Step 2:
SearchReg.txt is attached
 

Attachments

Here's the next fix.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Please attempt to install the feature again, if it fails attach a new copy of the CBS log.
 
Rich (BB code): 
(p)	CSI Payload Corrupt			amd64_microsoft-windows-w..ient-printuisupport_31bf3856ad364e35_10.0.14393.0_none_9b092cb505d3f25f\WindowsUpdateLog.psm1
Repair failed: Missing replacement payload.

Great, but could you please perform the following to look at the above issue I've noticed in the CBS log in post#2.

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.
Code: 
dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-w..ient-printuisupport_31bf3856ad364e35_10.0.14393.0_none_9b092cb505d3f25f > "%userprofile%\Desktop\Dirlist.txt"
 
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