Carolyn - BSOD

[Carolyn]

Keep getting the BSOD after de-fragging my laptop, also keeps freezing, jumping from window to window if I have more than one open. Would appreciate your help to fix this please.
Many thanks.:smile9:

 

[Jared]

Could you please follow these instructions.

https://www.sysnative.com/forums/bs...ctions-windows-8-1-8-7-and-windows-vista.html

Are you using an SSD?