[SOLVED] Can't update Windows Server 2016 Standard Error code: (0x80073712)

[Dzmitry]

Hello. I need help. Can't install update Cumulative Update for Windows Server 2016 for x64-based Systems (KB5021235) to Windows Server 2016 Standard - Error code: (0x80073712) . Component Integrity Check (sfc /scannow) is 100% correct. Dism ScanHealth and RestoreHealth are not working properly - error 1726 “The remote procedure call failed” or just freezes.

​

Spoiler: SFCfix

No new update is available at this time.

Processing directive 1 of 1 (AutoAnalysis::)
Checking store directories . . .
Checking CBS.log . . .
Checking CBS.persist.log . . .
Checking CheckSUR.log . . .
Checking CheckSUR.persist.log . . .

Attempting repair . . .
Stage 1
Stage 2
Stage 3

Due to the nature of your corruptions, scan times have been extended by
approximately 15-20 minutes. Please be patient and allow the operation to
complete.


Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0

Spoiler: Dism check

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>dism /online /cleanup-image /checkhealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0

The component store is repairable.
The operation completed successfully.

C:\Users\Administrator>

 

[Maxstar]

Hi,

Please provide a copy the CBS Log(s) and a copy of the COMPONETS hive.

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Dzmitry]

Attached files.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Dzmitry]

Dism ended in failure.

Spoiler: dism

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.0

Image Version: 10.0.14393.0

[===========================99.1%========================= ]
Error: 1726

The remote procedure call failed.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

 

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4093119

• Let me know if it says it was successful or you get the message: The update KB4093119 is not installed on this computer.

 

[Dzmitry]

Installer encountered an error: 0x800f0900. (

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Dzmitry]

Thanks a lot!!!! Everything worked out. The cumulative update has been installed.

Spoiler: pic

 

[Maxstar]

Hi,

You're welcome. Glad to here the latest Cumulative Update installed without any issues...
I'll mark this thread as solved..