[SOLVED] can't update windows 10 (0x800700C1)

[lgabed]

Hello, I saw this in another thread that's been closed, and I'm having similar issues with. Windows won't update, which is affecting other apps that won't run. sfc /scannow and dsim don't work.

please find is the cbs log in attached files.

Thanks in advance!

 

[lgabed]

.

 

[lgabed]

Sorry, i uploaded the wrong CBS file and did not see the postig instructions before.
Step 1: Run SFC Scan
This does not run and says the following:
C:\WINDOWS\system32>sfc /scannow
Windows Resource Protection could not start the repair service.

Step 2: DISM
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 10.0.19041.844
Image Version: 10.0.19043.1645
[==========================100.0%==========================]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Step 3: ComponentsScanner
I uploaded the results to Sysnative and ComponentsScanner.txt is attached.

Step 4: Export CBS folder
Done and attached.

Big thanks, hope you can help me to try to fix it

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[lgabed]

please find the SFCFix.txt and a new copy of CBS log.

 

[Maxstar]

Please run step #1 in my previous post again, drag and drop the attached SFCFix.zip over SFCFix.exe and post the result (SFCFix.txt).

 

[lgabed]

Problem solved, thanks a lot

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved..