Cant' update my windows

andrej555_CRO

Member
Joined
May 26, 2013
Posts
5
It says that I need to download & install 35 updates. I have this problem for over 6 months. It allways fails to update my windows with no error message. here is the list of updates i need to get:ScreenShot019.pngScreenShot020.png


I use windows 7 32 bit
CBS: View attachment 4185
 
Hello andrej555_CRO, welcome to Sysnative!

Your CBS log has a lot of errors of this structure:

Code:
2013-05-27 07:04:18, Info                  CBS    SQM: Queued 1 file(s) for upload with pattern: C:\Windows\servicing\sqm\PackageChangeEnd_Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2_*_std.sqm, flags: 0x2
2013-05-27 07:04:18, Info                  CBS    Startup: Package: Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2 completed startup processing, new state: Staged, original: Staged, targeted: Installed.  hr = 0x80070020
2013-05-27 07:04:18, Info                  CBS    WER: Generating failure report for package: Package_for_KB2726535~31bf3856ad364e35~x86~~6.1.1.1, status: 0x80070020, failure source: POQ, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
2013-05-27 07:04:18, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-05-27 07:04:18, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2013-05-27 07:04:18, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2013-05-27 07:04:18, Info                  CBS    SQM: Upload callback called with file path: C:\Windows\servicing\sqm\PackageChangeEnd_Package_for_KB2698365~31bf3856ad364e35~x86~~6.1.1.2_0_std.sqm, status: 0x0, HTTP response: 403
2013-05-27 07:04:18, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB2726535~31bf3856ad364e35~x86~~6.1.1.1, current: Staged, original: Staged, target: Installed, status: 0x80070020, failure source: POQ, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 27723, first merged sequence: 27699
2013-05-27 07:04:18, Info                  CBS    SQM: pre-reboot time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-05-27 07:04:18, Info                  CBS    SQM: reboot time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-05-27 07:04:18, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB2726535~31bf3856ad364e35~x86~~6.1.1.1, session id: 142862, sample type: Standard
2013-05-27 07:04:18, Info                  CBS    SQM: Setting AppId to 142862.

Can you boot into the recovery environment, and launch command prompt please: How to use the Windows 7 System Recovery Environment Command Prompt

When command prompt is launched, type in the following command and press enter:

DISM /image:C:\ /cleanup-image /revertpendingactions

Then reboot your computer, booting into Windows normally. Run this FixIt in aggressive mode: You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

Then try updating and post your CBS log please :)

Tom
 
Hi andrej555_CRO,

That's great news! Thanks for posting back the results :)

You're most welcome for the help!

Tom
 

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