Can't update my windows 8 error 800703F1

tidus454 · Aug 1, 2015

I'm trying to update my windows 8 so i can later get the Windows 10 notification for the update. But all of the files keep throwing the error 800703F1.

The updates are: (its in portuguese but you can see the id)
http://i.gyazo.com/f1d7431e2a642e0b68454215bd9ec1da.png

Here is my component file:
https://drive.google.com/open?id=0B8uDZe8HsWcKanM1N2pGZ0p0MnM

Hope someone can help me.
Thank you in advance.

tidus454 · Aug 1, 2015

Also my dism.log

https://drive.google.com/open?id=0B8uDZe8HsWcKRFdYMTdmY3Z5VjA

tidus454 · Aug 3, 2015

Aura · Aug 3, 2015

Hi tidus454 :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

tidus454 · Aug 4, 2015

When i do the sfc /scannow on Windows 8 it gives me:
Windows Resource Protection could not perform the requested operation.

Aura · Aug 4, 2015

You can upload the C:\Windows\Logs\CBS\CBS.log right after SFC fails so I can see what causes it to fail.

tidus454 · Aug 4, 2015

Oh, alright. Here it is then

https://drive.google.com/file/d/0B8uDZe8HsWcKZ0JqdXpuU0hTUkE/

Aura · Aug 4, 2015

Your COMPONENTS Hive is corrupted. Follow the instructions below please.

Retrieving the COMPONENTS Hive
Follow the instructions below to retrieve your COMPONENTS Hive and send me it.

Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder;
In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop;
Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know.
Right-click on it, and select Send to... and choose Compressed (zipped) folder;
Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

tidus454 · Aug 4, 2015

Here it is:

https://drive.google.com/file/d/0B8uDZe8HsWcKdHMzRjRJZ3ZqSnM/

I uploaded the one with no .log since you said it had no extension, hope it's right.

Aura · Aug 4, 2015

Sadly I'm bringing you bad news tidus. Your COMPONENTS Hive is corrupted at a point where only a repair installation of Windows can fix it. You can also try to upgrade to Windows 10, but without a working COMPONENTS Hive, I have no idea of if it's going to work or not. Do you know how to do a repair install?

tidus454 · Aug 4, 2015

Thank you.

I can't upgrade to Windows 10 because of the problems with Windows Update, i can't get the windows 10 notification.

I don't know how to do a repair install.

Aura · Aug 4, 2015

Do you have your Windows 8.1 installation media?

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Can't update my windows 8 error 800703F1

tidus454

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tidus454

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tidus454

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Aura

Sysnative Staff, Security Analyst

tidus454

Member

Aura

Sysnative Staff, Security Analyst

tidus454

Member

Aura

Sysnative Staff, Security Analyst

tidus454

Member

Aura

Sysnative Staff, Security Analyst

tidus454

Member

Aura

Sysnative Staff, Security Analyst