[SOLVED] Can't Update Due to Pending.xml - Windows Storage Server 2012

DerrickH · Feb 10, 2022

Hi Guys,

I have this machine that won't update due to a pending.xml flag that won't clear no matter how many times I try to reboot it.

Please see the below and attached.

Appreciate your help as always!

Derrick

Step #2 - Run SFC Scan

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

There is a system repair pending which requires reboot to complete.
Restart Windows and run sfc again.

Step #3 – SURT/DISM Scan
Skipped per instructions

Step #4 - Run SFCFix
See attached report

Step #5 – Export/Upload CBS folder
Uploaded

x BlueRobot · Feb 11, 2022

Could you please open an elevated command prompt and enter the following command:

Rich (BB code):

fsutil resource setautoreset true %systemdrive%\

If you get a operation success message then please reboot your computer.

DerrickH · Feb 11, 2022

I ran the command and got the operation success message then rebooted. The pending windows updates failed.

I then ran sfc /scannow to see what it would do but got this same message:
There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again.

Please see the attached for where I've been stuck on the updates.

Thx!

x BlueRobot · Feb 11, 2022

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

DerrickH · Feb 12, 2022

Please see the attached.

Thx!

x BlueRobot · Feb 14, 2022

Hmm, looks like those files weren't deleted. Could you please try the following from Windows RE:

Rich (BB code):

attrib -r -s -h C:\Windows\System32\Config\TxR\*
del C:\Windows\System32\Config\TxR\*
 
attrib -r -s -h C:\Windows\System32\SMI\Store\Machine\*
del C:\Windows\System32\SMI\Store\Machine\*.tm*
del C:\Windows\System32\SMI\Store\Machine\*.blf
del C:\Windows\System32\SMI\Store\Machine\*.regtrans-ms

Please note you'll need to change C:\ to the drive letter where Windows is installed if it is different.

DerrickH · Feb 14, 2022

This is what I got:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\Derrick>attrib -r -s -h C:\Windows\System32\Config\TxR\*

C:\Users\Derrick>del C:\Windows\System32\Config\TxR\*
C:\Windows\System32\Config\TxR\*, Are you sure (Y/N)? Y
C:\Windows\System32\Config\TxR\{b517bce3-d672-11e1-bc42-842b2b432f94}.TxR.0.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{b517bce3-d672-11e1-bc42-842b2b432f94}.TxR.1.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{b517bce3-d672-11e1-bc42-842b2b432f94}.TxR.2.regt
rans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{b517bce3-d672-11e1-bc42-842b2b432f94}.TxR.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{b517bce4-d672-11e1-bc42-842b2b432f94}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{b517bce4-d672-11e1-bc42-842b2b432f94}.TMContaine
r00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\Config\TxR\{b517bce4-d672-11e1-bc42-842b2b432f94}.TMContaine
r00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.

C:\Users\Derrick>attrib -r -s -h C:\Windows\System32\SMI\Store\Machine\*

C:\Users\Derrick>del C:\Windows\System32\SMI\Store\Machine\*.tm*
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{b517bd07-d672-11e1-bc42-842b2b4
32f94}.TM.blf
The process cannot access the file because it is being used by another process.
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{b517bd07-d672-11e1-bc42-842b2b4
32f94}.TMContainer00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{b517bd07-d672-11e1-bc42-842b2b4
32f94}.TMContainer00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.

C:\Users\Derrick>del C:\Windows\System32\SMI\Store\Machine\*.blf
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{b517bd07-d672-11e1-bc42-842b2b4
32f94}.TM.blf
The process cannot access the file because it is being used by another process.

C:\Users\Derrick>del C:\Windows\System32\SMI\Store\Machine\*.regtrans-ms
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{b517bd07-d672-11e1-bc42-842b2b4
32f94}.TMContainer00000000000000000001.regtrans-ms
The process cannot access the file because it is being used by another process.
C:\Windows\System32\SMI\Store\Machine\SCHEMA.DAT{b517bd07-d672-11e1-bc42-842b2b4
32f94}.TMContainer00000000000000000002.regtrans-ms
The process cannot access the file because it is being used by another process.

x BlueRobot · Feb 14, 2022

Was that from the Windows Recovery Environment?

DerrickH · Feb 14, 2022

Oops. I missed the "RE" in your last message. What's the best way that you suggest to boot into the RE?

x BlueRobot · Feb 15, 2022

If you have a recovery partition then you can use that otherwise you'll need to boot from a Windows ISO. There's a few options listed here - Windows Recovery Environment (Windows RE)

DerrickH · Feb 15, 2022

All executed except the last two - "Could Not Find"

What should I do next? The Windows Update history looks the same. I didn't try to check for new updates yet.

attrib -r -s -h C:\Windows\System32\Config\TxR\*
del C:\Windows\System32\Config\TxR\*

attrib -r -s -h C:\Windows\System32\SMI\Store\Machine\*
del C:\Windows\System32\SMI\Store\Machine\*.tm*
del C:\Windows\System32\SMI\Store\Machine\*.blf COULD NOT FIND
del C:\Windows\System32\SMI\Store\Machine\*.regtrans-ms COULD NOT FIND

x BlueRobot · Feb 15, 2022

That's fine, could you please try and install one of the problematic updates? If it fails (it probably will), then please attach the latest CBS log.

DerrickH · Feb 15, 2022

Checked for updates and got this error code: 80070BC9. Clicked try again and it said to restart.

Restarted and had it check again. Same error code. Clicked Try again. Said to restart again. I didn't.

Please see attached CBS.

Thx.

x BlueRobot · Feb 17, 2022

It seems to be the same error as before, let's try a different approach and try and revert the pending changes. Please create a suitable backup beforehand and then enter the Windows RE as you did before, however, you'll need to run the following command instead:

Rich (BB code):

DISM /Image:C:\ /Cleanup-Image /RevertPendingActions

Please change the partition letter C:\ if is different for your system.

If successful, then you should see something similar to the following:

Rich (BB code):

Reverting pending actions from the image...
The operation completed. Any revert of pending actions will be attempted after reboot.
The operation completed successfully.

DerrickH · Feb 25, 2022

I'm sorry but I was out of town.

I did the procedure (3 attempts total) and they appeared to fail.

I decided to check for updates anyway and it found (3) new ones instead of it asking me to reboot!

I installed them one by one and the first 2 installed fine:

Windows Malicious Software Removal Tool x64 - v5.98 (KB890830)
2022-02 Security and Quality Rollup for .NET Framework 3.5, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2, 4.8 for Windows Server 2012 for x64 (KB5010582)

This one failed and reverted but after installing again and rebooting it finally took:

2022-02 Security Monthly Quality Rollup for Windows Server 2012 for x64-based Systems (KB5010392)

Looks like you guys pulled through again for me.

Thank you!

x BlueRobot · Feb 25, 2022

No problem, glad you were able to install updates normally again

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[SOLVED] Can't Update Due to Pending.xml - Windows Storage Server 2012

DerrickH

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