Can't install windows update

marcus2 · Jul 22, 2015

I get this error "WindowsUpdate_800F0900" "WindowsUpdate_dt000".
Everytime time i try it only loads for about 2-3 seconds then stop and gives me this error.
Idk what to do.

Aura · Jul 22, 2015

Hi marcus2 :)

My name is Aura and I'll be assisting you with your issue. For starters, I'll need a log to get an idea of what's going on. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

marcus2 · Jul 22, 2015

Didnt get a log :/

Aura · Jul 22, 2015

Did you check in the C:\Windows\Logs\CBS folder? It should be there. SFC always produces output in CBS.log. If it's there, simply copy/paste CBS.log on your Desktop, then upload it.

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Can't install windows update

marcus2

New member

Aura

Sysnative Staff, Security Analyst

marcus2

New member

Aura

Sysnative Staff, Security Analyst