Can't install KB5010351 on Srv 2019

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

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After many months of searching and trying different items, I have a Hyper V host srv 2019 standard that hasn't been able to install the last 3 months of cumulative updates with error 0x800f0988 (similar to [SOLVED] - Server 2022 failing to install KB5010351 ); everything else works fine. I have tried doing dism from sxs, mounted image and using your sfcfix which didn't find anything. Was looking for more assistance with this. Thanks in advance!
 
Last edited by a moderator:
Hi and welcome to Sysnative,

  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.
 

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