[SOLVED] Can't install KB4601319 (error 0x80070003) on Windows 10 Home 20H2 19042.746

aloszkobartoszko

aloszkobartoszko

Contributor
Joined
Apr 10, 2019
Posts
58
Hi Guys,

It is Dell Inspiron 3840 laptop with Windows 10 Home 20H2 19042.746. I've tried couple of times with no luck. It is installing the update (very slow) and ask for the restart.
After restart it says that the update can't be installed and it's reverting back the changes.
sfc /scannow and SFCFix shows no corruptions.

Thanks

Link to the CBS.zip file
 

Attachments

Hi

Please do the following.

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
Hi

Please navigate to c:\Windows\INF, locate the file setupapi.dev.log and attach this to your next reply.
 
Hi Please do the following.

Step1: SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
Step2: Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 

Attachments

Hi, Please find the log and Components.zip below

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-02-26 23:49:37.247
Microsoft Windows 10 Build 19042 - amd64
Using .zip script file at C:\Users\Bart\Desktop\SFCFix.zip [0]




FileScan::
[0: 2] C:\Windows\WinSxS\amd64_dual_netk57a.inf_31bf3856ad364e35_10.0.19041.1_none_3be1ac5f0db16460\netk57a.inf
 Expected: UNKNOWN Found: DwkQNDtZB6qsuUYNLDyyE1dL8D1oiXQiIv0eRlqZ9nA=
 Expected: 10.0.19041.1 Found: Version number not available.
Failed to trace component amd64_dual_netk57a.inf_31bf3856ad364e35_10.0.19041.1_none_3be1ac5f0db16460 with return code -3.

 [C:\Windows\INF\netk57a.inf]
FileScan:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2021-02-26 23:49:46.385
Script hash: HqNeKz8iJi5RCAUk9sTTxLfYMMOweQOHA8Iw1iaOvyw=
----------------------EOF-----------------------


Link to Components.zip
 
Hi

Apologies for the delay

Please do the following

Step1: SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.
Then please try windows update again and attach CBS log if it fails.
 

Attachments

Hi

Thank you for the reply. Unfortunately the update filed again (I have also tried to install the update from the .msu file). Please find the logs below.
Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-03-02 13:44:15.363
Microsoft Windows 10 Build 19042 - amd64
Using .zip script file at C:\Users\Bart\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_dual_netk57a.inf_31bf3856ad364e35_10.0.19041.1_none_3be1ac5f0db16460\netk57a.inf

Successfully copied file C:\Users\Bart\AppData\Local\niemiro\Archive\amd64_dual_netk57a.inf_31bf3856ad364e35_10.0.19041.1_none_3be1ac5f0db16460\netk57a.inf to C:\WINDOWS\winsxs\amd64_dual_netk57a.inf_31bf3856ad364e35_10.0.19041.1_none_3be1ac5f0db16460\netk57a.inf.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_dual_netk57a.inf_31bf3856ad364e35_10.0.19041.1_none_3be1ac5f0db16460\netk57a.inf
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_dual_netk57a.inf_31bf3856ad364e35_10.0.19041.1_none_3be1ac5f0db16460\netk57a.inf
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2021-03-02 13:44:17.587
Script hash: 7a91+dHkeRUBTAiw/dG525nBpVSP+4DWMQzE0yDQiJ4=
----------------------EOF-----------------------


Link to CBS.zip
 
Hi

Please attach the setupapi.dev.log
 
Hi Please do the following.

Step1: SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put </> tags around the log to break up the text.

Then please try windows update again and attach CBS log and setupapi.dev.log if it fails.
 

Attachments

That's great news :-)

Glad we could help.
 
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