[SOLVED] Can't install KB4467107, error 80073701. Windows 7 SP1 64 bits

pvazquez

pvazquez

Member
Joined
Dec 14, 2018
Posts
5
Hello Experts,

I tried to install KB4467107 from the Microsoft Catalog and from Windows Update but got the same error: 80073701. I run SFC /scannow. This was the result:

>sfc /scannow

Starting the exam in the system. This process will take sometime.

Starting the verification phase of the system exam. The 100% check was completed.
Protection of Windows resources repaired some of them. For more details, see CBS.Log windir\Logs\CBS\CBS.log. For example, C:\Windows\Logs\CBS\CBS.log.


>DISM.exe /Online /Cleanup-image /Scanhealth

Administration and maintenance of deployment images tool
Versión: 6.1.7600.16385

Image Version: 6.1.7601.18489

................................................................................
................................................................................
................................................................................
........................................The scanhealth run was completed,
check the records in %windir%\logs\CBS\Checksur.log

The operation completed successfully.



I run also SFCFix:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-14 21:06:08.851
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 4
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.


Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-12-14 21:36:23.270
----------------------EOF-----------------------


Run System Update Readiness Tool. SUR and CBS Logs attached.
https://mega.nz/#!S5Mn2Kaa!LIcTrSheV3ahqxIRjXnuSXWJgh__M--c-ygNV42ZCNE

I tried to install KB 4103718 but it said it was not applicable to my system. :huh:

Any help will be appreciated. Thanks.
 
Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
    Code:
    tags around the log to break up the text.

Afterwards, run SURT again and attach CheckSUR.log.
 

Attachments

Hello Expert,

Thanks so much for your response. Here are the outputs you requested.


SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-16 23:09:42.614
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Paulo\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp

Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\WinSxS\Manifests.
Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\Servicing\Packages.

Successfully copied file C:\Users\Paulo\AppData\Local\niemiro\Archive\Packages\Package_582_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_582_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.cat.
Successfully copied file C:\Users\Paulo\AppData\Local\niemiro\Archive\Packages\Package_582_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_582_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.mum.
Successfully copied file C:\Users\Paulo\AppData\Local\niemiro\Archive\Packages\Package_588_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_588_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.cat.
Successfully copied file C:\Users\Paulo\AppData\Local\niemiro\Archive\Packages\Package_588_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_588_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.mum.
Successfully copied file C:\Users\Paulo\AppData\Local\niemiro\Archive\Packages\Package_628_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_628_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.cat.
Successfully copied file C:\Users\Paulo\AppData\Local\niemiro\Archive\Packages\Package_628_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_628_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.mum.
Successfully copied file C:\Users\Paulo\AppData\Local\niemiro\Archive\Packages\Package_629_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_629_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.cat.
Successfully copied file C:\Users\Paulo\AppData\Local\niemiro\Archive\Packages\Package_629_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_629_for_KB4103718~31bf3856ad364e35~amd64~~6.1.1.4.mum.

Successfully restored ownership for C:\Windows\Temp
Successfully restored permissions on C:\Windows\Temp
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-12-16 23:09:42.998
Script hash: iGirQPRfP2ZEh2fWuIKu/cHh56OQxsIVPeA+vS9WAj8=
----------------------EOF-----------------------
 

Attachments

FRST Registry Search
 1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4343900 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.
 
Hello Expert,

SearchReg.txt attached. I tried to install KB4343900 but got error saying that update not applicable to this system. That KB doesn't show in the installed updates.

Thanks for your help and quick response.
 

Attachments

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.
 

Attachments

Hello Expert,

This time it worked. I was able to install KB4467107 successfully.

Thankssssss soooooooooo much for the help. I see that you cleaned a lot of wrong register entries and that fixed the issue.


Again. I appreciate a lot your help. You can mark this post as Resolved. :lol::wave:
 
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