Can't apply kb4534310 or KB2862330 - Server 2008 R2 - error 0x80070490

gneville · Jul 8, 2021

1. SFC /scannow showed "Windows Resource Protection did not find any integrity violations"

2. SURT installed okay.

3. Beginning flash scan of Windows Update registry.

SUMMARY:
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0

Press any key to continue to explanation of summary . . .

4. CBS log
CBS.zip

gneville · Jul 13, 2021

Hi guys - any chance of some help with this one? Is there any other info I can post to help along the way? Many thanks!

gneville · Jul 26, 2021

Still stuck with this one!

PeterJ · Jul 26, 2021

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4284826
Let me know if it says it was successful or if there are any errors.

gneville · Jul 26, 2021

It says 'update not installed on this computer' - I think I manually uninstalled it since my original post, thanks..!!

PeterJ · Jul 26, 2021

Please do following:

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4284826 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

gneville · Jul 26, 2021

Attached. Muchas gracias.

PeterJ · Jul 26, 2021

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Reboot the machine.
Try to install KB2862330 only and report the result.
If it fails attach the zipped file C:\Windows\Logs\CBS\cbs.log to your next reply. Do NOT attach the zipped folder C:\Windows\Logs\CBS as it is very large.

gneville · Jul 26, 2021

Fix log attached, attempting step 2..

gneville · Jul 26, 2021

KB2862330 installed fine, thanks

PeterJ · Jul 26, 2021

Great. Try to install KB4534310 only and report the result.
If it fails attach the zipped file C:\Windows\Logs\CBS\cbs.log to your next reply. Do NOT attach the zipped folder C:\Windows\Logs\CBS as it is very large.

gneville · Jul 26, 2021

It failed - log uploaded below, many thanks
CBS-2.zip

PeterJ · Jul 27, 2021

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4534310 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

gneville · Jul 27, 2021

Thanks Peter, see attached.

PeterJ · Jul 27, 2021

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Reboot the machine.
Check for Windows Updates and provide a screenshot of all important updates first.

gneville · Jul 27, 2021

Fixlog attached. Rebooting.

PeterJ · Jul 27, 2021

Please perform step 2.

gneville · Jul 27, 2021

PeterJ · Jul 27, 2021

Try to install KB890830 only.

gneville · Jul 27, 2021

Can't apply kb4534310 or KB2862330 - Server 2008 R2 - error 0x80070490

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