Cannot upgrade to Windows 10

P

plinley

Contributor
Joined
Sep 1, 2019
Posts
48
I have approximately 50 PCs running Windows 7 Pro on a domain (single site) that I am trying to upgrade to Windows 10 Pro.
We have tried the installation on about 15 of the machines and none have succeeded... they reach the migration stage and revert back to Win7.
I have run all Windows Updates, updated all drivers, cleaned unnecessary user profiles, run disk cleaner to remove all temp and windows update files, etc. Removed unnecessary software applications.
Ran chkdsk /f, sfc /scannow.
I have removed all antivirus and disabled Windows Defender and Windows Firewall.... to no avail.
So, here are the steps in the guidelines for this forum:

1. Run SFC Scan - done (Windows Resource Protection did not find any integrity violations - ok)
2. Run System Update Readiness Tool (ran this on 5 different machines... one never finished initializing to start installation, installation on others ran for approximately 2hrs then failed).
3. Run SFCFix:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-01-06 21:50:03.429
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-01-06 22:05:50.859
----------------------EOF-----------------------


4. Export/Upload CBS Folder (C:\Windows\Logs\CBS)
CBS.7z


The only other things I can think of are 1) there is perhaps something in group policy that I am overlooking that may be preventing the upgrade, or 2) Old remnants of Avast! Antivirus... I have had problems with machines that once had Avast, but was able to get it removed and install the upgrade successfully, but this site once ran managed Avast on all machines and I don't believe it was removed correctly (before my time), as the majority of the machines have an Avast miniport adapter in the network adapters in device manager as well as avast files and registry entries. I have run the avastclear application, but it doesn't work because this was the Business edition with password protection against tampering and uninstallation. I went through one of the machines with a fine tooth comb and removed all files, miniport adapter, and went through registry and deleted all keys I could find with "avast"... I had to take ownership and change permissions on many of the keys in order to delete them, but the upgrade still failed on this machine too.

Any help would be appreciated!!

PL
 
Hello!

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
Thanks.

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

Go ahead and retry the upgrade after the fix.
 

Attachments

Here's the fixlog.
Out of curiosity, if this works on this PC, could I perhaps write a script to perform these delete actions on other machines on this domain where I find similar entries, would it perhaps fix those, or will they have to be done on a case-by-case basis?
Thanks
 

Attachments

No luck... back to 7. I will also note that these machines - at one time - had GWX Control and Crypto Prevent on them... on some of the machines, I have reinstalled both and ensured that GWX was set to NOT block the Windows 10 feature update, and disabled all protections in Crypto Prevent.... not sure about the one we are focusing on now... someone is working on it this morning.
 
We can test it on this machine to see if that's the problem, but if we have to remove all the printers and scanners for every machine on this domain in order to get them to upgrade, that will be a mess!
 
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