Cannot Update most things on my computer Code 39

TorqOrMorq

Member
Joined
Nov 12, 2020
Posts
6
I also am not able to adjust my brightness. When ever i try to update something it downloads fine then starts installing and reaches an error.

I went into device manager and on my display adaptor "Intel(R) HD Graphics 530" it has a device status of:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

{Path Not Found}
The path %hs does not exist.

------

Driver Version is 27.20.100.7990

In resources it says "This device isn't using any resources because it has a problem."
------

When I try to update it I get

"Windows found drivers for your device but encountered an error while attempting to install them.

"The configuration registry database is corrupt."

My CBS is here CBS.zip (14.09MB) - SendSpace.com
 
Went onto there and installed/ran the program these are my results

Windows 10 Wi-Fi Drivers for Intel Wireless Adapters

One or more issues caused the setup to fail. Please fix the issues and then retry setup.
For more information, see the log files in the following location: Log folder (Takes me to C:\Users\TorqOrMorq\AppData\Local\Temp)

Intel Wireless Bluetooth for Windows 10

Installation Complete

Intel Graphics - Windows 10 DCH Drivers

The setup program failed to install one or more device drivers
Setup will exit
 
Please run:

1) the Sysnative log collector:
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista

2) Open administrative command prompt (ACP) and type or copy and paste:
3) sfc /scannow
4) dism /online /cleanup-image /scanhealth
5) dism /online /cleanup-image /restorehealth
6) sfc /scannow
7) chkdsk /scan
8) wmic recoveros set autoreboot = false
9) wmic recoveros set DebugInfoType = 7
10) wmic recoveros get autoreboot
11) wmic recoveros get DebugInfoType
12) bcdedit /enum {badmemory}

13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

14) For share links please use: one drive, drop box, or google drive
 
Please run:

1) the Sysnative log collector:
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista

2) Open administrative command prompt (ACP) and type or copy and paste:
3) sfc /scannow
4) dism /online /cleanup-image /scanhealth
5) dism /online /cleanup-image /restorehealth
6) sfc /scannow
7) chkdsk /scan
8) wmic recoveros set autoreboot = false
9) wmic recoveros set DebugInfoType = 7
10) wmic recoveros get autoreboot
11) wmic recoveros get DebugInfoType
12) bcdedit /enum {badmemory}

13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

14) For share links please use: one drive, drop box, or google drive
I'm trying to run this BSOD collection program but it isnt running how do i use it?
 
Please run:

1) the Sysnative log collector:
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista

2) Open administrative command prompt (ACP) and type or copy and paste:
3) sfc /scannow
4) dism /online /cleanup-image /scanhealth
5) dism /online /cleanup-image /restorehealth
6) sfc /scannow
7) chkdsk /scan
8) wmic recoveros set autoreboot = false
9) wmic recoveros set DebugInfoType = 7
10) wmic recoveros get autoreboot
11) wmic recoveros get DebugInfoType
12) bcdedit /enum {badmemory}

13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

14) For share links please use: one drive, drop box, or google drive
Microsoft Windows [Version 10.0.18363.1016]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.900

Image Version: 10.0.18363.1016

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.900

Image Version: 10.0.18363.1016

[===========================84.9%================= ]
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>
C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.
Volume label is OS.

Stage 1: Examining basic file system structure ...
804096 file records processed.
File verification completed.
15312 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
50481 reparse records processed.
1014652 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
50481 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
105279 data files processed.
CHKDSK is verifying Usn Journal...
37334312 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

975880195 KB total disk space.
741156380 KB in 429622 files.
252472 KB in 105280 indexes.
0 KB in bad sectors.
944795 KB in use by the system.
65536 KB occupied by the log file.
233526548 KB available on disk.

4096 bytes in each allocation unit.
243970048 total allocation units on disk.
58381637 allocation units available on disk.

C:\WINDOWS\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\A-A-RON\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\A-A-RON\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.

C:\WINDOWS\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\WINDOWS\system32>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\WINDOWS\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier {badmemory}

C:\WINDOWS\system32>
 
Were there any error messages or codes when running the Sysnative log collector?

Windows 10 1909 lifecycle end of service is 5/2021.
Indicate if you want to upgrade to 2004 / 20H1 or 2009 / 20H2.
 
Were there any error messages or codes when running the Sysnative log collector?

Windows 10 1909 lifecycle end of service is 5/2021.
Indicate if you want to upgrade to 2004 / 20H1 or 2009 / 20H2.
I wasn't able to run the Sysnative log collector I tried running it but it did'nt look like it did anything and sure i'll upgrade.
 
Upgrade the computer by performing an in place upgrade repair to 2004:

Repair Install Windows 10 with an In-place Upgrade
Microsoft Windows and Office ISO Download Tool
TechBench by WZT (v4.1.1)



If there are any problems upgrading run:
SetupDiag - Windows Deployment

List any of these installed non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption

If the upgrade is successful:
a) run the Sysnative log collector and if there are any problems take pictures and post images into the thread
b) report any problems related to code 39
 
I wasn't able to run the Sysnative log collector I tried running it but it did'nt look like it did anything
How long did you leave the app running for? It take can a few minutes to gather some of the files, I know that the .nfo file is the one which typically takes the longest.
 

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