[SOLVED] Cannot Rate System Performance After SSD Installed. FIX: I uninstalled AVAST.

CageCat · Dec 26, 2020

Good day everyone. I hope you are well and had a good Christmas. I replaced my Dell Latitude E6230's standard hard drive with an SSD. Now I am unable to get a rating on my system. It gives the following error:

"The Windows Experience Index for your system could not be computed. Could not measure storage performance. Error: Failed to properly assess the disk. The parameter is incorrect."

Any help would be appreciated.

plodr · Dec 26, 2020

I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause.
Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect"
Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360

Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG?

AVG post in 2020, same issue
Windows Experience Index error "Failed to properly assess... | AVG

CageCat · Dec 26, 2020

plodr said:
I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause.
Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect"
Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360

Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG?

AVG post in 2020, same issue
Windows Experience Index error "Failed to properly assess... | AVG

Thank you. I am currently using Avast Free version.

CageCat · Dec 26, 2020

plodr said:
I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause.
Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect"
Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360

Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG?

AVG post in 2020, same issue
Windows Experience Index error "Failed to properly assess... | AVG

As per the link I uninstalled my antivirus program and it could then rate the system successfully. Thank you for the help :)

plodr · Dec 27, 2020

I'm glad a fairly easy fix worked. You should be okay with MS's av virus program working. I actually use MS Security Essentials. It is still being updated, though I'm not sure it can now be installed on Windows 7.

This site is safe but it is a 4 year old version
Download Microsoft Security Essentials for Windows - MajorGeeks

Definition updates: Download Microsoft Security Essentials Definition Updates - MajorGeeks

This is what I show on my Win 7 desktop PC
Antimalware Client Version: 4.10.209.0
Engine Version: 1.1.17700.4
Antivirus definition: 1.329.1168.0
Antispyware definition: 1.329.1168.0

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[SOLVED] Cannot Rate System Performance After SSD Installed. FIX: I uninstalled AVAST.

CageCat

Member

plodr

Sysnative Staff, Contributor

CageCat

Member

CageCat

Member

plodr

Sysnative Staff, Contributor