[SOLVED] Cannot install W7 cumulative updates

C

cdgoldin

Member
Joined
Jul 10, 2019
Posts
6
Since 5/16/2019, the following Windoze 7 updates download and begin the installation process, but fail with a variety of error codes:
* 2019-05 Security Monthly Quality Rollup for Windows 7 (KB4499164)
* 2019-05 Update for Windows 7 for x86-based Systems (KB4505050)
* System Update Readiness Tool for Windows 7 (KB947821-34) [October 2014]
* 2019-06 Security Monthly Quality Rollup for Windows 7 (KB4503292)
* 2019-07 Security Monthly Quality Rollup for Windows 7 (KB4507449)

(Error codes: 800703F9, 8007371C, 9380001)

While the following updates download and install with no problem:
* 2019-05 Security and Quality Rollup for .NET Framework for Windows 7 (KB4499406)
* 2019-07 Security and Quality Rollup for .NET Framework for Windows 7 (KB4507420)

I have tried the following remedies, all to no avail:
* Restore from a backup before the problem began, and retry the updates.
* Download the updates from the Windoze catalogue, and try to install from the downloaded file.
They fail to install, but there is no error message.
* Run SFC /Scannow -- which purportedly "fixed" several problems
* Run SFCFix.exe --- which detected no problems
* Try to install the updates in "Safe Mode", but neither WU nor the installer can run in Safe Mode!
* Disable my Avira antivirus program
* net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
rd /s %Systemroot%\SoftwareDistribution
rd /s %Systemroot%\System32\catroot2
net start wuauserv
net start cryptSvc
net start bits
net start msiserver)
* Deleted all sorts of files as per Windows Update Error Code 800703f9 - How to Fix.
* With MSCONFIG, disable all windows and startup items, which tanked my system, and required restoring from backup.
* As per Internet article re dual-boot: try booting off WU installation media; bootrec.exe /fixmbr, /fixboot, rebuiltbcd
* Remove KB4499406 (NET update), but that didn’t help either.
* Restore from backup, do NOT install NET update, just install KB4499164.

The latest SFCFix.exe log follows:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-07-10 07:56:47.154
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-07-10 07:58:30.386
----------------------EOF-----------------------
 
As per your request:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-07-12 08:27:10.426
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-07-12 08:28:02.016
----------------------EOF-----------------------

http://www.chateaumezcal.com/cbs.zip
 
Thanks.

FRST Registry Search
1. Click your Start button and type in cmd. Press Enter.
2. Copy paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

3. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
4. Run FRST by Right-Clicking on the file and choosing Run as administrator.
5. Copy and paste KB4507449 into the Search box and click the Search Registry button.
6. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
 
As requested:

Farbar Recovery Scan Tool (x86) Version: 10-07-2019
Ran by David (12-07-2019 09:44:54)
Running from C:\Users\David\Desktop
Boot Mode: Normal

================== Search Registry: "KB4507449" ===========


====== End of Search ======
 
Please do the following:

Step#1 - System Update Readiness Tool (SUR) Windows 7 - 32-Bit
1. Download and run the following file.
2. When it asks you if you wish to install, please answer Yes. Note: It could take several hours to run. Please don't cancel it.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post, please upload via Sendspace and just provide the link here.
 
As I stated above, the "System Update Readiness Tool for Windows 7 (KB947821-34) [October 2014]" does not work. When I run it, it displays the following:
-Preparing the installation
-Searching for updates on this computer...
-Do you want to install the following Windows software update? Hotfix for Windows (KB947821) --- to which question, I clicked "Yes".
-Copying packages to the Windows Update cache
-Initializing installation
-Installing Hotfix for Windows (KB947821) ...
-Some updates were not installed
-The following updates were not installed: Hotfix for Windows (KB947821)
 
As when I tried the same thing before, there is no difference with a clean boot. The System Readiness Tool still produces the same results as detailed in my Friday 4:12 message, and fails to install. :-(
 
No, because:

1) I did a repair install, which "fixed" the problem (although it created a similar problem with another update; that one was fixed by manually installing the update)

2) I've now abandoned W7 in favor of W10.
 
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