[SOLVED] Cannot install update, corrupted MSDTC.log

J

jarnix

Member
Joined
Mar 4, 2015
Posts
7
Hello,

I'm new to this forum :wave:

I tried everything I found on the interwebz, sfc /scannow, dism /... with a "source" pointing to another PC at home, rebooted, ran naked while singing, etc. I cannot install the Windows Update KB3000850 (it stops at 30% and then Windows doesn't start, I have to use a restore point, I'm stuck :confused2:). Please could you help me ?

Here is the log of sfcfix :

Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-05 21:35:53.199
Microsoft Windows 8.1 Update 2 - amd64
Not using a script file.








AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     1
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-05 21:40:27.309
----------------------EOF-----------------------

Thank you
 
Hello and welcome to the forum.

This should repair this file for you.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Hello Go The Power,

Thank you so much for your answer !

Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-13 22:25:39.721
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Roland Mackie\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6


Successfully copied file C:\Users\Roland Mackie\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.log.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-03-13 22:25:39.952
Script hash: fwJCiSdqJf/aHoQj8cgyC7qSo4rpuZCh1pTeA3TDVLQ=
----------------------EOF-----------------------

The sfc /scannow completed with errors and the CBS.log is here :
https://onedrive.live.com/?cid=B3D2F74C140EFCB4&id=B3D2F74C140EFCB4!2740

I don't know what to do now. Windows is asking me to update and I don't do it obviously. Windows can be depressing sometimes !

Thank you,
Julien
 
Hi Julien,

We know have an issue with a manifest file:
Code: 
2015-03-13 22:39:17, Error                 CSI    00000908 (F) Unable to load manifest for component [ml:280{140},l:184{92}]"amd64_75fb78804696d1676f922d209d3c69f1_31bf3856ad364e35_6.3.9600.16469_none_2f561a62c7e8b60f"[gle=0x80004005]
2015-03-13 22:39:17, Error                 CSI    00000909@2015/3/13:21:39:17.672 (F) base\wcp\componentstore\storelayout.cpp(2160): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
  FileHashMismatch on resource [119]"\[COLOR="#FF0000"]winsxs\manifests\amd64_75fb78804696d1676f922d209d3c69f1_31bf3856ad364e35_6.3.9600.16469_none_2f561a62c7e8b60f.manifest[/COLOR]"[gle=0x80004005]

We will just check the rest of the manifest files to make sure we can repair them all in one hit.


DISM Scan

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command DISM /Online /Cleanup-Image /RestoreHealth
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Hi Julien,

We have two issues here:
Code: 
(p)	CSI Manifest Corrupt			amd64_microsoft-windows-shell32_31bf3856ad364e35_6.3.9600.16474_none_5cf25cbae5ead569
Repair failed: Missing replacement manifest.
(p)	CSI Manifest Corrupt			amd64_75fb78804696d1676f922d209d3c69f1_31bf3856ad364e35_6.3.9600.16469_none_2f561a62c7e8b60f
Repair failed: Missing replacement manifest.

Summary:
Operation: Detect and Repair

We will fix these files up now

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Hello :huh:

I still have the issue with the MSDTC.log, I suppose it's compressed and should be uncompressed or is it the opposite.

Anything I can do to help you help me ? :)

Thank you,
Julien
 
Sorry for the delay, I have just returned from my holidays.

Glad to hear it is resolved, I will mark this thread as solved.
 
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