[SOLVED] Cannot install Bitlocker role on Windows Server 2016

jiritomanek85

jiritomanek85

Member
Joined
Dec 7, 2022
Posts
9
Hi,

i trying to install bitlocker role on windows server 2016. But i have error 0x80073701. I thing that error is with missing KB4457127, but i cannot fixed because i can´t dowload this KB (it OLD from 2018).
I tryied

sfc /scannow
dism.exe /online /Cleanup-Image /StartComponentCleanup
dism.exe /online /cleanup-image /restorehealth

Can somebody help me?

Thank you.


2022-12-08 09:26:45, Info CBS Missing Current State value for package: Package_1920_for_KB4457127~31bf3856ad364e35~amd64~~10.0.1.7, force absent so at least it can be re-installed
2022-12-08 09:26:45, Info CBS Failed to get visibility for package: Package_1920_for_KB4457127~31bf3856ad364e35~amd64~~10.0.1.7 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-12-08 09:26:45, Info CBS Missing Current State value for package: Package_1921_for_KB4457127~31bf3856ad364e35~amd64~~10.0.1.7, force absent so at least it can be re-installed
2022-12-08 09:26:45, Info CBS Failed to get visibility for package: Package_1921_for_KB4457127~31bf3856ad364e35~amd64~~10.0.1.7 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2022-12-08 09:26:45, Info CBS Missing Current State value for package: Package_1922_for_KB4457127~31bf3856ad364e35~amd64~~10.0.1.7, force absent so at least it can be re-installed
2022-12-08 09:26:45, Info CBS Failed to get visibility for package: Package_1922_for_KB4457127~31bf3856ad364e35~amd64~~10.0.1.7 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

1670491840432.png

1670491953180.png
 

Attachments

Hi and welcome to sysnative,


Step 1. Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4524152
  • Let me know if it says it was successful or if there are any errors.
  • When you get the message: The update KB4524152 is not installed on this computer, then perform step 2.


Step 2. Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB4524152
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Hi thank you.

Step 1 - it was successful
I´ve got the message: The update KB4524152 is not installed on this computer.

Here is SearchReg.txt from step 2.

Thank you.
 

Attachments

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards, try to install the BitLocker role, if it fails attach a new copy of the CBS log.
 

Attachments

Follow these steps again, but now for another update..

Step 1. Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4598243
  • Let me know if it says it was successful or if there are any errors.
  • When you get the message: The update KB4598243 is not installed on this computer, then perform step 2.


Step 2. Follow these instructions to perform a regsearch with FRST.
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file
577bf0efb8088-FRST.png
FRST.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB4598243
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Step 1 - it was successful
I´ve got the message: The update KKB4598243 is not installed on this computer.

Here is SearchReg.txt from step 2.
 

Attachments

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards, try to install the BitLocker role, if it fails attach a new copy of the CBS log.
 

Attachments

Hi here is FixLog. I tried install BitLocker and after second fix installation success.

Thank you very much.

1670931394033.png
 

Attachments

Great, but could you please run the following DISM command as well, this because I've noticed another issue in the first CBS log.

Rich (BB code): 
(p)	CSI Payload Corrupt			amd64_microsoft-windows-directory-services-sam_31bf3856ad364e35_10.0.14393.0_none_df62c4d8b7a732cb\samlib.dll
Repair failed: Missing replacement payload.

Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 
Here's the next fix to replace the missing payload file. It seems there is also an issue with this update (KB4048953) but we can remove the remnants of it after this fix.

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

This error has to due with KB4048953, please perform the following steps.

Step 1. Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4048953
  • Let me know if it says it was successful or if there are any errors.
  • When you get the message: The update KB4048953 is not installed on this computer, then perform step 2.


Step 2. Follow these instructions to perform a regsearch with FRST.
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file
577bf0efb8088-FRST.png
FRST.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB4048953
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Hi,

Step 1. Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.


Step 2. Run the following DISM command again and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

You're welcome. Glad to hear everything is working fine now... (y)
I'll mark this thread as solved.
 
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