[SOLVED] Cannot create system image - error with Dism /Online /Cleanup-Image /CheckHealth

josephrenzi · Aug 29, 2015

I think this issue is related to https://www.sysnative.com/forums/wi...0-update-including-dism-error-0x800f081f.html and https://www.sysnative.com/forums/wi...0-migration-8-1-pro.html?highlight=0x800f081f but they both say to start a new thread as the files in those threads might not be right for me

Could someone please provide the correct SFCFix.zip for me?

My Windows 10 system cannot create a system image.

When I run sfc /scannow it seems to have this issue
Cannot repair member file [l:106{53}]"MicrosoftEdgeSquare44x44.scale-125_contrast-white.png" of Microsoft-Windows-MicrosoftEdge, Version = 10.0.10240.16463, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch

When I run
Dism /Online /Cleanup-Image /RestoreHealth
I get this result ...

Deployment Image Servicing and Management tool
Version: 10.0.10240.16384

Image Version: 10.0.10240.16384

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I:\Temp>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.10240.16384

Image Version: 10.0.10240.16384

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Aura · Aug 29, 2015

Hi josephrenzi :)

My name is Aura and I'll be assisting you with your issue. I think I know why DISM is giving you that error message, it's because it cannot fix the file you listed above, but we'll run a new scan with DISM and grab the logs to make sure. Also, this corrupt file shouldn't affect your ability to create a system image, so I doubt that the two are related.

DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM scan on your system:

On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command DISM /Online /Cleanup-Image /RestoreHealth and press on Enter;
Let the scan run until the end (100%);
Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

josephrenzi · Aug 30, 2015

Aura said:
Hi josephrenzi :)

My name is Aura and I'll be assisting you with your issue. I think I know why DISM is giving you that error message, it's because it cannot fix the file you listed above, but we'll run a new scan with DISM and grab the logs to make sure. Also, this corrupt file shouldn't affect your ability to create a system image, so I doubt that the two are related.

DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM scan on your system:

On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);

On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);

Enter the command DISM /Online /Cleanup-Image /RestoreHealth and press on Enter;

Let the scan run until the end (100%);

Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;

Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

As requested, here is a link to the files:
https://drive.google.com/file/d/0B4hB3m4eIAqOVGlDMGprcU1MNTA/view?usp=sharing

Thanks for your help, Joe

Aura · Aug 30, 2015

Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

josephrenzi · Aug 31, 2015

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-31 18:06:06.480
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\Joseph\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16431_none_19399ca28acb6684\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png

Successfully copied file C:\Users\Joseph\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16431_none_19399ca28acb6684\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16431_none_19399ca28acb6684\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png.

Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16431_none_19399ca28acb6684\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16431_none_19399ca28acb6684\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-08-31 18:06:06.913
Script hash: iTT6CORxHEN1XfKrfCn+R7p0yedTpeml6jurSYZMDEs=
----------------------EOF-----------------------

josephrenzi · Aug 31, 2015

Further to the message above, after applying the fix I ran this command again:
DISM /Online /Cleanup-Image /RestoreHealth

unfortunately it says
The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

For your reference, I have provided a link to the new DISM and CBS log files @ https://drive.google.com/open?id=0B4hB3m4eIAqOUDEyVldENzZ5czg

Please advise

Aura · Aug 31, 2015

Apparently I need your permission to download this file. Is it possible to give me a download URL for it without that condition? :)

josephrenzi · Aug 31, 2015

Aura said:
Apparently I need your permission to download this file. Is it possible to give me a download URL for it without that condition? :)

Sorry, this link should work @ https://drive.google.com/folderview?id=0B4hB3m4eIAqOOVREZ1E1WEcxSkE&usp=sharing

Aura · Aug 31, 2015

I think I know what happened. Here, run a SFC scan.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

josephrenzi · Aug 31, 2015

As requested - cbs.txt @ https://drive.google.com/file/d/0B4hB3m4eIAqOT2ozWWNyZmJfZTQ/view?usp=sharing

Aura · Aug 31, 2015

Alright, the replacement was accepted. Now if you run DISM again, it should return you a success message.

DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM scan on your system:

On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command DISM /Online /Cleanup-Image /RestoreHealth and press on Enter;
Let the scan run until the end (100%);
Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

josephrenzi · Sep 1, 2015

Aura said:
Alright, the replacement was accepted. Now if you run DISM again, it should return you a success message.

DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM scan on your system:

On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);

On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);

Enter the command DISM /Online /Cleanup-Image /RestoreHealth and press on Enter;

Let the scan run until the end (100%);

Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;

Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

I ran the command as requested and received this error message ...

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.10240.16384

Image Version: 10.0.10240.16384

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I have attached the requested files @ https://drive.google.com/file/d/0B4hB3m4eIAqOdXRmMXhTdko2LUk/view?usp=sharing

Aura · Sep 1, 2015

Alright follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;

Open the SFCFixScript.txt file you just created, and copy/paste the following in it;

Code:

FileScan::
amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png

Save any work you have open, and close every programs;
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

josephrenzi · Sep 1, 2015

As requested, here is the result ...

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-01 23:53:23.780
Microsoft Windows 8.1 - amd64
Using .txt script file at C:\Users\Joseph\Desktop\SFCFixScript.txt [0]

FileScan:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-09-01 23:53:26.374
Script hash: C5GzpvChKPymGJjeLQNBL+LQT0z07TTdUCV6am7eOw0=
----------------------EOF-----------------------

Aura · Sep 1, 2015

Oh my bad, wrong script. Here:

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
Code:
```
FileScan::
MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
```
Save any work you have open, and close every programs;
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

josephrenzi · Sep 1, 2015

as requested, this is the output ...

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-01 23:57:49.557
Microsoft Windows 8.1 - amd64
Using .txt script file at C:\Users\Joseph\Desktop\SFCFixScript.txt [0]

FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16431_none_19399ca28acb6684\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
File is untraceable.
Found: VR3+fshmsSxNARCI3MhFhrszJNS2j5z4HNbWiTeYEjU=
Version number not available.
Trace not available.

[1: 2] C:\Windows\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16463_none_19395c168acbadb5\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
File is untraceable.
Found: VR3+fshmsSxNARCI3MhFhrszJNS2j5z4HNbWiTeYEjU=
Version number not available.
Trace not available.

[C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png]

[2: 1] C:\$Recycle.Bin\S-1-5-21-3767973922-494824457-4288300221-1001\$R4KWO5I\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16397_none_19381f0c8accd5dd\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
File is untraceable.
Found: VR3+fshmsSxNARCI3MhFhrszJNS2j5z4HNbWiTeYEjU=
Version number not available.
Trace not available.

[3: 1] C:\Windows\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16397_none_19381f0c8accd5dd\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
File is untraceable.
Found: VR3+fshmsSxNARCI3MhFhrszJNS2j5z4HNbWiTeYEjU=
Version number not available.
Trace not available.

[4: 1] C:\SFCFix\Backups\C\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16431_none_19399ca28acb6684\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
File is untraceable.
Found: VR3+fshmsSxNARCI3MhFhrszJNS2j5z4HNbWiTeYEjU=
Version number not available.
Trace not available.

[5: 3] C:\Windows\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
File is untraceable.
Found: d88KqKptc/J61/qkL3yadqaJpg10SD+WBQ3BzArbiMA=
Version number not available.
Trace not available.

[C:\Windows\WinSxS\Temp\PendingDeletes\f572df5120e2d00104000000a01b4c0c.MicrosoftEdgeSquare44x44.scale-125_contrast-white.png]
[C:\Windows\WinSxS\Temp\PendingDeletes\3259e25120e2d00106000000a01b4c0c.MicrosoftEdgeSquare44x44.scale-125_contrast-white.png]
FileScan:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-09-01 23:57:52.191
Script hash: Xtf6B0fNR8hxpJXcMwYUPOOc6H6TOKTXlpyZ8G2cwOE=
----------------------EOF-----------------------

Aura · Sep 1, 2015

Now I understand what happened. Here goes.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

josephrenzi · Sep 2, 2015

as requested, here is the output

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-02 19:36:34.568
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\Joseph\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png

Successfully copied file C:\Users\Joseph\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png to C:\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png.

Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-09-02 19:36:35.260
Script hash: sQdwqE+R/eBcP5fSdPVtWTTQceslD0OtnM2upG4liEk=
----------------------EOF-----------------------

Aura · Sep 2, 2015

Now let's run a SFC scan to see if the replacement is accepted.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

josephrenzi · Sep 2, 2015

as requested - file can be found @ https://drive.google.com/file/d/0B4hB3m4eIAqOcTUyNGZBaXJOeTg/view?usp=sharing

[SOLVED] Cannot create system image - error with Dism /Online /Cleanup-Image /CheckHealth

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