Can not install CU 2020-01 (KB4534307) Server 2016 (rolled back)

F

Felix82

Member
Joined
Jan 31, 2020
Posts
7
Hi,

Could really have some help regarding the installation of above mentioned update.Other updates than CU updates install ok.

System with the issue is a VM on VMWare and runs Windows Server 2016 Standard

Steps taken:

- Repair Windows Update Components (ResetWU)
- Removing staged updates
- sfc /scannow - no issues anymore.
- dism scanhealth, checkhealth, restorehealth (all ok)
- SFC Fix (no issues found)
- Repair installation (with updates)
- Clean boot

After the installation of the update the server will restart. During the process of installing the update it stops all services and reboots at 28%. It does this two times, then the update will be rolled back.

CBS Log: CBS.zip

Thanks in advance
Felix
 
Hello!

Can you please do the following:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
Hi,

Thanks, and can't run this tool on Server 2016.
Any other tools available for this OS?
 
Hi,

Thanks. Smartscreen didn't pop-up. After disabling it i was able to start the application.
Both files requested are in the .zip file.
Thanks.

FRST.zip
 
Hi!

Code: 
CSIPERF:TXCOMMIT;3559
2020-01-31 13:39:41, Error                 CSI    00000008 (F) Error: ResolvePendingTransactions called after poqexec failure (call 1)
  Status = STATUS_ACCESS_DENIED, Operation = CreateKey, DiagString = [l:42]'\REGISTRY\MACHINE\SOFTWARE\Classes\AudioCD'
[gle=0x80004005]
2020-01-31 13:39:41, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.
2020-01-31 13:39:41, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20200131123021.log to WER report.
2020-01-31 13:39:41, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20200131032556.log to WER report.
2020-01-31 13:39:41, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20200130230135.log to WER report.
2020-01-31 13:39:41, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20200130164942.log to WER report.
2020-01-31 13:39:41, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20200130152847.log to WER report.
2020-01-31 13:39:41, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2020-01-31 13:39:41, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-01-31 13:39:41, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2020-01-31 13:39:41, Info                  CBS    Reporting poqexec status with status: 0xc0000022, failed file: (null), interfering process: (null), context: PSRL, first merged sequence: 149
2020-01-31 13:39:41, Info                  CBS    SQM: poqexec report datapoints not populated because SQM is not initialized or not running online.
2020-01-31 13:39:41, Error                 CBS    Startup: Primitive operations failed, startupPhase: 0.  The transaction will be cancelled. [HRESULT = 0x800f0921 - CBS_E_PRIMITIVES_FAILED]
2020-01-31 13:39:41, Info                  CBS    Setting ExecuteState key to: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagPrimitivesFailed
2020-01-31 13:39:41, Info                  CBS    SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagPrimitivesFailed, SubStage: 0
2020-01-31 13:39:41, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Rollback.
2020-01-31 13:39:44, Info                  CSI    00000009 Creating NT transaction (seq 2), objectname '(null)'
2020-01-31 13:39:44, Info                  CSI    0000000a Created NT transaction (seq 2) result 0x00000000, handle @0x2c0
2020-01-31 13:39:54, Info                  CSI    0000000b@2020/1/31:12:39:54.875 Beginning NT transaction commit...
2020-01-31 13:39:55, Info                  CSI    0000000c@2020/1/31:12:39:55.485 CSI perf trace:

This appears to be a permissions issue. Can you navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AudioCD and export it?

Also, please check permissions for that key.
 
I found that FSLogix was the culprit. After removing FSLogix the update was installed succesfully.
Thanks for the time and knowledge provided in this case.
 
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