[SOLVED] BSODs on Windows 10: Bad Pool Caller

[carolk]

Help...

OS - Windows 10 x64

Pre-installed, brand new alienware 13 r3 laptop(1 month ago)

Have not re-installed the OS.

CPU: Intel (R) Core(TM) i7-7700HQ CPU@ 2.80GHz
Video card: NVIDIA GeForce GTX 1060


Much appreciated...

 

[carolk]

Have since had a few more BSODs.

here is the new file.

 

[axe0]

Hi carolk,

:welcome: to Sysnative.

Update the Killer network 1535 drivers from Dell
Support for Alienware 13 R3 | Drivers & downloads | Dell US

********************************************************************************                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000004, Pool header has been corrupted
Arg2: 0000000000000000, Pointer to pool header
Arg3: 0000000000000000, First part of pool header contents
Arg4: ffffa08cbea0f178, 0


Debugging Details:
------------------


*** WARNING: Unable to verify timestamp for Qcamain10x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys



2: kd> lmvm Qcamain10x64Browse full module list
start             end                 module name
fffff80b`ec4b0000 fffff80b`ec732000   Qcamain10x64 T (no symbols)           
    Loaded symbol image file: Qcamain10x64.sys
    Image path: \SystemRoot\System32\drivers\Qcamain10x64.sys
    Image name: Qcamain10x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Nov  2 03:40:21 2017 (59FA8595)
    CheckSum:         0023AD27
    ImageSize:        00282000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[carolk]

Thanks.. I've uninstalled and re-installed Killer apps as recommended on the Killer website. Have yet to BSOD but will monitor for a bit longer before I mark this as solved.

Cheers!
Carol

Hi carolk,

:welcome: to Sysnative.

Update the Killer network 1535 drivers from Dell
Support for Alienware 13 R3 | Drivers & downloads | Dell US

********************************************************************************                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000004, Pool header has been corrupted
Arg2: 0000000000000000, Pointer to pool header
Arg3: 0000000000000000, First part of pool header contents
Arg4: ffffa08cbea0f178, 0


Debugging Details:
------------------


*** WARNING: Unable to verify timestamp for Qcamain10x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys



2: kd> lmvm Qcamain10x64Browse full module list
start             end                 module name
fffff80b`ec4b0000 fffff80b`ec732000   Qcamain10x64 T (no symbols)           
    Loaded symbol image file: Qcamain10x64.sys
    Image path: \SystemRoot\System32\drivers\Qcamain10x64.sys
    Image name: Qcamain10x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Nov  2 03:40:21 2017 (59FA8595)
    CheckSum:         0023AD27
    ImageSize:        00282000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[carolk]

Marking as solved!