- A brief description of your problem (but you can also include the steps you tried)
- Built this system for my Neice. All was going well until various bluescreens. Have reinstalled windows 3 times and always get differing error messages. Sorry don't have any data from previous blue screens as i have reinstalled windows 2 or 3 times since. Some point to graphics driver, some kernel, have done basic mem tests and downloaded manufacturer software to scan m.2 ssd. No errors there. Reseated Gpu and ssd and tried diff ram chips in every config.. Still bsod's
- I have also tried previously another newer psu 650 watt one 3 weeks ago, still had issues.
- I thought i knew my way around a pc but could sure use some help with this one if poss please. SO thanks in advance.
- System Manufacturer?
- Self Built, System Model Gigabyte B550M DS3H, BIOS Version/Date American Megatrends International, LLC. FB, 14/11/2022, SMBIOS Version 3.3, BaseBoard Version x.x (not 100pct sure revision in bios is says FB) I think it's 1.4 rev
- Laptop or Desktop?
- Desktop
- Exact model number (if laptop, check label on bottom)
- n/a
- OS ? (Windows 11, 10, 8.1, 8, 7, Vista)
- Win 11
- x86 (32bit) or x64 (64bit)?
- 64 bit
- What was original installed OS on system?
- NA - I installed brand new win 11
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
- It's retail Key i bought online
- Age of system? (hardware)
- Brand New had 3 weeks now
- Age of OS installation?
- Recently reinstalled today, not fresh this time i done a restore but kept some settings
- Have you re-installed the OS?
- Yes this is 3rd time reinstall
- CPU
- Ryzen 5 5600g
- RAM (brand, EXACT model, what slots are you using?)
- 16.0GB Dual-Channel DDR4 @ 1332MHz Installed in Slots A2 and B2. Doesn't show brand in cpuz or speccy so unsure. I took them from my older machine. Have ran diagnostic mem test on them several times and nothing bad shows up.
- Video Card
- Gtx 1060 3gb
- MotherBoard - (if NOT a laptop)
- B550M DS3H rev 1.4 / Fb
- Power Supply - brand & wattage (if laptop, skip this one)
- Evga 750 watt
- Is driver verifier enabled or disabled?
- Disabled at present, last install i did try it and pc spiralled into blue screens thus had to reinstall didn't get much info from it.
- What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
- At the moment just using the Microsoft Defender
- Are you using proxy, vpn, ipfilters or similar software?
- Not at moment, previous install was running Nord Vpn
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
- No
- Are you currently under/overclocking? Are there overclocking software installed on your system?
- No OC (Have the gigabyte App installed but not installed any OC software from it, I did let it update 3 drivers at load up, Chipset, graphics and cpu.
Ref come across your webby when was googling my bug checks figured i would reach out. I'd be very grateful for any pointers.
Kind Regards Robert C
