[SOLVED] BSOD

Hi -

The dumps are of little help here.

It's possible your user account is corrupted/ contains the driver we're after, assuming software is the cause.

Enable Hidden Admin account while in safemode. Bring up Admin CMD -
Start | type cmd.exe | Right-click on CMD.exe | select "Run as Administrator" | Paste -
Code: 
net user administrator /active:yes

Admininstrastor user account will be on logon page.

See if you can get into normal Windows with it.

Let us know, please.

Regards. . .

jcgriff2
 
I experience the same problems with the Admin account - when "Welcome" appears the screen freezes and when you press the power button my laptop turns off instantly.

Whilst trying to run a McAfee scan I noticed the real time scanning was turned off and whenever I try to turn it on it turns itself off again. EDIT: I think this problem is because it doesn't run in safe mode. This happens on MS security essentials too

The BSOD happened after a dodgy download which has been deleted - I shredded the recycle bin using McAfee.
 
Hi.

BCC E1 is common when McAfee is present.

You shouldn't be running 2 antivirus apps:
Code: 
Start Menu\Programs\McAfee    Public:Start Menu\Programs\McAfee
Code: 
MSC    "c:\program files\microsoft security client\msseces.exe" -hide -runkey    Public    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Please read this:


Remove McAfee with its removal tool:
Recommend using Microsoft Security Essentials and Malwarebytes ONLY:

Perform a System File Check:
  1. Click on the start
    orb.png
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow

Perform a Clean boot:


PS: Disable some items at start up.

Check your hard disk for errors:


Report if there's an improvement.

Hope this helps.
 
Still can't boot normally. Done a full malwarebytes scan which removed some unwanted MyWebSearch and Mozilla stuff, doing a full MS security essentials scan now.
 
After booting via F8 - last good config I could finally get into windows normally, I have only tried this on the admin account at the moment
 
koolkat77 said:
What about McAfee removal and clean boot?
Click to expand...

The McAfee removal has deleted everything except Security Scan Plus.

The clean boot appears to have done nothing. Before I booted with the F8 good config mode the clean boot would still have freezing problems. I just clean booted again and I can log on normally, but I don't think the clean boot did that.

With all services enabled in msconfig I experience no problems logging in.
 
No threats found with the kaspersky antirootkit tool.

hard disk.png

I have been logging on using the administator for a while now, I will log on with my normal user and say if I have any problems
 
I can log in to my account normally however because of the accidental desktop shred, many of the shortcuts on my desktop are missing.
EDIT: The desktop shortcut in the favourites seem to be repaired but I'm still missing desktop items, which is not a problem. For now I think my problem is resolved. Thanks to everyone who replied. :smile9:
 
Things have been good. I haven't experienced any more BSODs, just a bit of laggy internet connections which is totally normal for me :r1:

Thanks for the help again!
 

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