BSOD

BriKay

Member
Joined
Apr 13, 2017
Posts
14
Location
Belleville, IL. USA
OS: Win 10 1607 64 bit
Original OS: win 8 (OEM)
current is free upgrade from 8.1
purchased new in 2014
newly installed (2 days)[clean install]
CPU: Intel Celeron N2815 @1.68 GHZ 1.86GHZ duo core
Video Card: Intel HD Graphics

ASUS X551MA
Laptop


Perfmon report command didn't work so I opened the app and saved to pdf.
 

Attachments

Code:
**************************Thu Apr 13 19:10:06.240 2017 (UTC - 6:00)**************************
Loading Dump File [G:\SysnativeBSODApps\Troubleshooting\Sysnative\BRIKAY\041317-24546-01.dmp]
 
Windows 10 Kernel Version 14393 MP (2 procs) Free x64
 
Built by: 14393.0.amd64fre.rs1_release.160715-1616
 
System Uptime:0 days 1:13:09.288
 
*** WARNING: Unable to verify timestamp for win32k.sys
 
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
 
Probably caused by :ntkrnlmp.exe ( nt!ST_STORE::StDmPageError+117 )
 
BugCheck 12B, {ffffffffc00002c4, 84d, 24caec0, ffff9b80a4fb2000}
BugCheck Info: FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
 
Arguments: 
Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
Arg2: 000000000000084d, physical page number
Arg3: 00000000024caec0, zero
Arg4: ffff9b80a4fb2000, zero
BUGCHECK_STR:  0x12B_c00002c4_StCtDecompressFailed
 
PROCESS_NAME:  MemCompression
 
FAILURE_BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError
 
CPUID:        "Intel(R) Celeron(R) CPU  N2815  @ 1.86GHz"
 
MaxSpeed:     1860
 
CurrentSpeed: 1867
 
  BIOS Version                  X551MA.515
 
  BIOS Release Date             04/15/2015
 
  Manufacturer                  ASUSTeK COMPUTER INC.
 
  Product Name                  X551MA

The most likely reason for your crashes is faulty memory. Run Memtest86+ to determine any issues with your memory: https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html
 

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