Hi softwaremaniac ,
Thanks for replying.
GPU being dead would be really sad news. I installed an app called whocrashed to analyse the crashdump. It shows me the following
System Information (local)
Computer name: VAIO
Windows version: Windows 10 , 10.0, build: 19041
Windows dir: C:\Windows
Hardware: SVE15136CNS, Sony Corporation, VAIO
CPU: GenuineIntel Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz Intel8664, level: 6
4 logical processors, active mask: 15
RAM: 8534650880 bytes (7.9GB)
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Sun 6/28/2020 5:31:23 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\062820-22343-01.dmp
This was probably caused by the following module:
dxgkrnl.sys (dxgkrnl+0x26158E)
Bugcheck code: 0x116 (0xFFFF928224688010, 0xFFFFF8052E13CCAC, 0xFFFFFFFFC0000001, 0x5)
Error:
VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product:
Microsoft® Windows® Operating System
company:
Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sun 6/28/2020 5:31:23 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module:
dxgkrnl.sys (dxgkrnl!TdrUpdateDbgReport+0x5EE)
Bugcheck code: 0x116 (0xFFFF928224688010, 0xFFFFF8052E13CCAC, 0xFFFFFFFFC0000001, 0x5)
Error:
VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product:
Microsoft® Windows® Operating System
company:
Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
I have directx installed. what could be the problem ? Please tell me more diagnostic tests if you want me to run to confirm card failure.
I am also attaching a screenshot from an app HWinfo . Please See if that can help you in anyway .
