P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,668 Jun 18, 2020 #81 There was an issue with Adobe Flash in the file cbs.log. Check Windows Update but do not install any.! Which updates are available ?
There was an issue with Adobe Flash in the file cbs.log. Check Windows Update but do not install any.! Which updates are available ?
D distraughtDeer Well-known member Joined Mar 26, 2020 Posts 61 Jun 19, 2020 #82 2020-06 Security Monthly quality Rollup for Windows 8.1 for x64-based Systems (KB4561666) 2020-06 Security Update for Adobe Flash Player for Windows 8.1 for x64-based Systems (KB4561600) only above 2
2020-06 Security Monthly quality Rollup for Windows 8.1 for x64-based Systems (KB4561666) 2020-06 Security Update for Adobe Flash Player for Windows 8.1 for x64-based Systems (KB4561600) only above 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,668 Jun 19, 2020 #83 Try to install KB4561666 only. If it fails, attach the zipped cbs.log to your next reply.
D distraughtDeer Well-known member Joined Mar 26, 2020 Posts 61 Jun 19, 2020 #84 Tried to install KB4561666 only. But it failed CBS log:- sysnative - Google Drive
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,668 Jun 19, 2020 #85 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Restart the computer. Check Windows Update again and report the result. If it fails, attach the zipped cbs.log to your next reply. Attachments fixlist.txt 35.8 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Restart the computer. Check Windows Update again and report the result. If it fails, attach the zipped cbs.log to your next reply.
D distraughtDeer Well-known member Joined Mar 26, 2020 Posts 61 Jun 20, 2020 #86 CBS log:- sysnative - Google Drive Attachments Fixlog.txt 36.3 KB · Views: 1
D distraughtDeer Well-known member Joined Mar 26, 2020 Posts 61 Jun 20, 2020 #87 Now after restart, when I login it's black screen, Even in safe mode it's a black screen now. Any fix? Should I just factory reset my laptop? Last edited: Jun 20, 2020
Now after restart, when I login it's black screen, Even in safe mode it's a black screen now. Any fix? Should I just factory reset my laptop?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,668 Jun 20, 2020 #88 Shutdown the machine completely, wait a few minutes and power up. Does it start normally again ?
D distraughtDeer Well-known member Joined Mar 26, 2020 Posts 61 Jun 20, 2020 #89 I tried but same issue
D distraughtDeer Well-known member Joined Mar 26, 2020 Posts 61 Jun 20, 2020 #90 Lock screen and task manager are working though
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,668 Jun 20, 2020 #91 Are you able to start explorer.exe with the task manager ?
D distraughtDeer Well-known member Joined Mar 26, 2020 Posts 61 Jun 20, 2020 #92 Hi PeterJ, From a local service shop,I found out that my Graphic card is actually damaged. This caused the BSOD after installing Graphics, disabling them actually fixed the issue. Thanks very much for fixing the windows corruption.
Hi PeterJ, From a local service shop,I found out that my Graphic card is actually damaged. This caused the BSOD after installing Graphics, disabling them actually fixed the issue. Thanks very much for fixing the windows corruption.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,668 Jun 20, 2020 #93 Great, Windows Update is also working normally ?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,668 Jun 21, 2020 #95 Your welcome. This thread will be marked as solved. Take care.