[SOLVED] BSOD while torrenting - Windows 7 x64

gomuniguen · Nov 8, 2014

Hi, my computer's been having some BSOD issues and after looking around for info and not being able to do anything, asking for help is the only thing I can think of now. Any help is appreciated.

· OS - Windows 7
· x64
· Windows 7
· Pre-Installed
· 3 years
· Around 1 year

· Intel Core i5-3450
· NVIDIA GeForce GTX 660
· Asus P8H77-V
· Corsair CX500

· System Manufacturer - N/A
· Exact model number - N/A

. Desktop

View attachment 9758 View attachment perfmon report.rar

Patrick · Nov 9, 2014

Hi,

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

Code:

1: kd> .trap 0xfffff8800330e790
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8800330e9b0 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880016106fd rsp=fffff8800330e920 rbp=fffff8800330ea48
 r8=00000000ffffffbc  r9=0000000000000044 r10=0000000000000000
r11=fffffa8009cc0110 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
NETIO!RtlCopyBufferToMdl+0x1d:
fffff880`016106fd 448b5228        mov     r10d,dword ptr [rdx+28h] ds:00000000`00000028=????????

The immediate cause of the crash was setting r10d to the value at address rdx+28. They're volatile registers so we cannot check what was truly invalid here, but one of them was. In any case, the call in charge of the instruction was NETIO!RtlCopyBufferToMdl+0x1d -- This is the Network I/O Subsystem copying a buffer to a memory descriptor list. With this said, a 3rd party software is causing NETBIOS conflicts.

Uninstall Baidu Antivirus ASAP as it's very likely the problem.

Regards,

Patrick

Wrench97 · Nov 9, 2014

If you also happened to end up with Baidu PC Faster you'll want to make sure to remove it too.>
How to remove "Baidu PC Faster" (Uninstall Guide)

gomuniguen · Nov 9, 2014

@Patrick Yea, I disabled it after trying out some other stuff I saw on other threads and didn't see any more BSOD, not even when I left some stuff downloading while I slept. I'll remove it right away, thanks.

@Wrench97 I used that for like 1 week and noticed how useless it was. But I'll follow those instructions to make sure I get rid of it fully.

gomuniguen · Nov 9, 2014

BTW, do you guys have any advice on an antivirus that doesn't produce the same problem? I'm open to suggestions :)

gomuniguen · Nov 9, 2014

Apparently I got a blue screen again, but might have been because I didn't restart the computer after removing Baidu. Will wait and see if there are any more BSOD.

Wrench97 · Nov 9, 2014

For now MSE or Avast will do while sorting this out, MSE is not the most secure but is not system intense and has no known issues on Win 7, Avast is more secure but you have to work through the nag screens until you get them all turned off.

Patrick · Nov 9, 2014

Apparently I got a blue screen again, but might have been because I didn't restart the computer after removing Baidu.

Yep, that'll do it.

Regards,

Patrick

x BlueRobot · Nov 9, 2014

I personally use MSE, but Avast and ESET are good programs which rarely (if they still even do) cause any problems such as BSODs.

Jared · Nov 9, 2014

I've seen that Avast does quite a bit; I've not seen many ESET cases.
MSE has only ever been the cause of one crash that I've seen. It was a while ago though.

Patrick · Nov 9, 2014

Rarely if ever are antiviruses themselves actually the causes of a crash if they are the culprit. It's either a conflict with a pre-existing software configuration on the system (whether that's affected file system wise or network wise), a bug, or a bad definitions rollout. The only antivirus I can confidently say has surely caused issues just on its own is QuickHeal. Not really sure where they were going with the development of that antivirus, but I digress.

Jared · Nov 9, 2014

I haven't even heard of it. The name doesn't sound good though...

Patrick · Nov 9, 2014

I believe it's an antivirus that's really only prevalent in India, so that may be why.

gomuniguen · Nov 10, 2014

It seems to be working just fine. Left the computer on all day and it didn't get a BSOD. Thanks a lot for the help.

x BlueRobot · Nov 10, 2014

Jared said:
I haven't even heard of it. The name doesn't sound good though...

It's a really poorly written program, I haven't seen any cases of it for a long time.

Patrick · Nov 11, 2014

gomuniguen said:
It seems to be working just fine. Left the computer on all day and it didn't get a BSOD. Thanks a lot for the help.

Glad to hear.

Regards,

Patrick

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[SOLVED] BSOD while torrenting - Windows 7 x64

gomuniguen

Member

Patrick

Sysnative Staff

Wrench97

Administrator, Hardware Expert

gomuniguen

Member

gomuniguen

Member

gomuniguen

Member

Wrench97

Administrator, Hardware Expert

Patrick

Sysnative Staff

x BlueRobot

Administrator

Jared

Sysnative Staff, BSOD Kernel Dump Expert

Patrick

Sysnative Staff

Jared

Sysnative Staff, BSOD Kernel Dump Expert

Patrick

Sysnative Staff

gomuniguen

Member

x BlueRobot

Administrator

Patrick

Sysnative Staff