Good Day, professionals
I am new here. In fact, I am new to forums generally, to technology, to problem-solving, and (luckily up until yesterday) to the famous Blue Screen of Death. This is why I aptly named myself Computer-Noob. I ask your patience with me, and to please use layman terms, because I am not familiar with the backdoors of this amazing machine.
As for my problem, I understand that my computer is full of issues, and that the main reason for that is that I take very bad care of it, and I mess with things I don't really understand. Although the computer is full of problems, and I am the main reason in all of them, I am here to discuss only the most recent of these problems, and the one I cannot find a way to solve myself. Normally, I look up problems on google, but it appears every post related to BSOD is full of technical terms that I couldn't keep up with, and required the download and running of many applications I am not familiar with.
I've been running on this computer for a while now, and it isn't old or weak or broken down, so the Blue Screen of Death seldom showed up. Yesterday, I was installing the Sims 3, and while waiting for the long process, I played some music using VLC player. The BSOD showed up, and the PC restarted. Then, I uninstalled whatever files I had installed, and ran the installation again, this time going AFK. Later that night, I again played music, and after a good 5 minutes, the PC against gave me the BSOD. Today morning, I updated VLC, and then played music, and the same happened. To test whether the music was the cause or whether it was overloading the pc, or some other cause, right after the PC restarted, I did nothing but play music, and without any surprise, BSOD. When it restarted for the last time, I opened Mozilla and started searching for a solution (it's been about an hour now, and no BSOD). Finding it is no simple thing, I registered on the forum, and I am writing this message now.
I ran the tests required and attached the results. Whatever I normally keep open when I am on the PC I kept open while running the tests (ie: Mozilla, Facebook Messenger, etc) except for -of course- the cause of the problem, music. I feared if I played music, the pc would crash while the tests were running.
I don't know what the problem is exactly. I used to be able to play music all I want. I haven't tried using another music player, although I feel like that would fix the problem, but I still wanted to know what caused the problem to begin with. I don't think it was The Sims 3 (which I ended up uninstalling anyway). I think the reason might be driver related more than program related. I don't really know anything about drivers however. I will try my best to follow instructions. I don't know what else to say, so I will now look for the required information.
· Windows 7
· 64 bit
· it was the original
· came preinstalled
· I bought my PC around 2 years ago
· my pc broke down, so I sent it to get fixed, and the OS was reinstalled around June, 2013
· CPU - Intel(R) Core(TM) i5-2410M CPU @ 2.30 GHz 2.30 GHz (with Turbo Boost up to 2.90 GHz)
· Video Card - Mobile Intel(R) HD Graphics 3000 (1280 MB Dedicated Video Memory)
I also have AMD Radeon Catalyst Control Center · Motherboard - sorry, I don't know how to find out about this, and google wasn't very helpful
· System Manufacturer - Sony VAIO
· Laptop Model - VPCCA15FA
Now I will use Drvier Verifier,,
Thanks in Advance for your reply, your time, your help, and this website