BSOD When resuming from sleep; error 0x0000003b

calamitag · Jul 9, 2012

· OS - Windows 7 professional 64 bit;
· x64;
· What was original installed OS on system: mine is an installation resulting from a migration;
· full retail version;
· Age of system: almost 3 months;
· Age of OS installation: one year;
· CPU: Intel Core i7-2670QM;
· Video Card: nVidia Quadro 1000M;
· MotherBoard: Hewlett-Packard 1631;
· Power Supply: Chinon hstnn ca27 150w.

· System Manufacturer: Hewlett-Packard;
· Exact model number: elitebook 8560w.

Hello, I got a BSOD with 3b error when resuming from sleep. It happens one time only.

Thank you.

Patrick · Jul 9, 2012

Hello calamitag and welcome to Sysnative!

The latest dump is a 3B bgucheck pointing to nvlddmkm.sys (nVidia video drivers). This would make the most sense and is likely the culprit as you mentioned this happens when resuming from sleep mode. I would recommend uninstalling your nVidia drivers and updating to the latest version. If you already are on the latest version, I recommend rolling back to an earlier driver version.

http://www.nvidia.com/Download/index.aspx?lang=en-us

The other dumps attached that happened at an earlier date are mostly x124 which may indicate a hardware issue in regards to your GPU, but let's get the drivers taken care of first.

Regards,

Patrick

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BSOD When resuming from sleep; error 0x0000003b

calamitag

Member

Patrick

Sysnative Staff, BSOD Academy Instructor