BSOD when recording stream or desktop , win 10

[ortholithos]

re: BSOD when recording stream or desktop , win 10

Thanks for your support.
I've followed instructions from Joeten and run the SysnativeBSODCollectionApp protocol. I can't see where to attach the zip file in this thread, so have replied to Joeten in the thread (url above) AND I HAVE ATTACHED IT THERE

I hope this works. these are the answers to the questions:

• win 10 home
• x64
• win 10 pre-installed by 'manufacturer'
• yes - preinstalled
• purchased new this year in august 2020
• (preinstalled)
• no I have not reinstalled the OS, though I have updated the drivers following instructions/downloads as recommended by Simply NUC (manufacturer / seller)
• CPU: 3.1GHz Intel Core i7-8809G (quad-core, 8MB Cache, up to 4.2GHz)
• Graphics: Radeon RX Vega M GH graphics (4GB HBM2 VRAM), Intel UHD Graphics 630
• not a laptop :- but it's System Model is NUC8i7HVK (board number: NUC8i7HVB ..). Go Small, get Big
• not a laptop (power supply)
• manufacturer: Intel (Intel® NUC Kit NUC8i7HVK)
• model number NUC8i7HVK s/n: BTHN016006R6
• NUC (not laptop or desktop)

Thanks for your support -
I look forward to hearing from you

 

[axe0]

I responded to you at TSF.