LittleGreenDots
Member
- Dec 18, 2020
- 10
The BSOD froze my computer as I was attempting to download drivers for the iLok licensing service. I was unable to load Windows afterwards. The error msg "System Thread Exception Not Handled."
A system restore got my computer up and running.
I suspect I attempted to download the wrong driver, possibly a legacy program. I contacted iLok and got this msg:
The tpkd.sys driver is a very, very old legacy driver of ours. Support for this driver is no longer available, as it has not been actively developed for some time.
If this driver is being installed as part of a product's installation, please contact the software developer of that product to request an updated version that no longer uses our legacy driver.
If use of our legacy driver is required, you may not want to upgrade to the latest versions of Windows 10 which causes this behavior. You may also want to considering using a previous version of Windows that is not 10.
Finally, understand that the software publishers are the only ones capable of licensing their products. We at PACE merely build the infrastructure for the software publishers to distribute their products in the way that is consistent with their licensing terms.
I performed the required steps and am attaching a zip file of the CBS folder
SFC Scan Results:
"Windows Resource Protection did not find any integrity violations"
SURT Scan:
"The operation completed successfully."
SFCFix - "No corruptions have been detected on this computer."
Zipped the CBS folder
I am not versed in computers (other than as a user.) Please advise.
A system restore got my computer up and running.
I suspect I attempted to download the wrong driver, possibly a legacy program. I contacted iLok and got this msg:
The tpkd.sys driver is a very, very old legacy driver of ours. Support for this driver is no longer available, as it has not been actively developed for some time.
If this driver is being installed as part of a product's installation, please contact the software developer of that product to request an updated version that no longer uses our legacy driver.
If use of our legacy driver is required, you may not want to upgrade to the latest versions of Windows 10 which causes this behavior. You may also want to considering using a previous version of Windows that is not 10.
Finally, understand that the software publishers are the only ones capable of licensing their products. We at PACE merely build the infrastructure for the software publishers to distribute their products in the way that is consistent with their licensing terms.
I performed the required steps and am attaching a zip file of the CBS folder
SFC Scan Results:
"Windows Resource Protection did not find any integrity violations"
SURT Scan:
"The operation completed successfully."
SFCFix - "No corruptions have been detected on this computer."
Zipped the CBS folder
I am not versed in computers (other than as a user.) Please advise.