BSOD- Tried Running SFC FIX- Help!

Chidge

New member
Joined
May 25, 2023
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3
Hi, Ive been having BSOD for a while now mainly during the day and not when gaming at night. I have reset windows, I have changed the RAM, Powersupply, Graphics Card. I have updated drivers and scanned what I could. Today it happened again so I thought id give scans another try. I ran sfc scanow and got the error that it could not complete. So I downloaded SFC FIX and it says 'CBS & SFC total detected corruption count: 3' And that some corruptions could not be fixed automatically. Not sure what to do now... Below is my whocrashed dump files

On Thu 25/05/2023 10:30:28 your computer crashed or a problem was reported


Crash dump file: C:\WINDOWS\MEMORY.DMP (Kernel memory dump)
Bugcheck code: 0x1A(0x41792, 0xFFFF8A3FFD05B4B0, 0x400000000000000, 0x0)
Bugcheck name:MEMORY_MANAGEMENT
Bug check description:This indicates that a severe memory management error occurred.
Analysis:A corrupted PTE has been detected. This is possibly a software problem. This is a typical case of memory corruption.
This bugcheck is often associated with overheating problems. Read this article on memory corruption. Read this article on thermal issues


On Tue 23/05/2023 09:19:18 your computer crashed or a problem was reported


Crash dump file: C:\WINDOWS\Minidump\052323-14250-01.dmp (Minidump)
Bugcheck code: 0x1000007E(0xFFFFFFFFC0000005, 0xFFFFF804636C2876, 0xFFFFBA8361F09298, 0xFFFFBA8361F08AD0)
Bugcheck name:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Driver or module in which error occurred: Ntfs.sys (Ntfs+0x132876)
File path:C:\WINDOWS\System32\Drivers\Ntfs.sys
Description: NT File System Driver
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Bug check description:This indicates that a system thread generated an exception which the error handler did not catch.
Analysis:This is likely a software problem which means that it was probably caused by a bug in a driver.
There is a possibility that this is caused by memory corruption. Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK to check your drive(s) for errors.


On Thu 18/05/2023 22:58:35 your computer crashed or a problem was reported


Crash dump file: C:\WINDOWS\Minidump\051823-20312-01.dmp (Minidump)
Bugcheck code: 0x3B(0xC0000005, 0xFFFFF8021989F318, 0xFFFFC50857C3DC70, 0x0)
Bugcheck name:SYSTEM_SERVICE_EXCEPTION
Bug check description:This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Analysis:This is a typical software problem. Most likely this is caused by a bug in a driver.


On Fri 12/05/2023 10:52:30 your computer crashed or a problem was reported


Crash dump file: C:\WINDOWS\Minidump\051223-16921-01.dmp (Minidump)
Bugcheck code: 0x3B(0xC0000005, 0xFFFFF8035E09F318, 0xFFFFDC0486A45C20, 0x0)
Bugcheck name:SYSTEM_SERVICE_EXCEPTION
Bug check description:This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
Analysis:This is a typical software problem. Most likely this is caused by a bug in a driver.


On Tue 25/04/2023 14:59:50 your computer crashed or a problem was reported


Crash dump file: C:\WINDOWS\Minidump\042523-25000-01.dmp (Minidump)
Bugcheck code: 0x12B(0xFFFFFFFFC00002C4, 0x8ED, 0x1D464256C40, 0xFFFF890123661000)
Bugcheck name:FAULTY_HARDWARE_CORRUPTED_PAGE
Bug check description:This bug check indicates that a single-bit error was found in this page. This is a hardware memory error.
Analysis:This is possibly a software problem. This is likely a case of memory corruption.
Memory corruption can be caused by a faulty driver, faulty RAM, overheating and more. Read this article on memory corruption. Read this article on thermal issues
 

Attachments

Last edited by a moderator:
Do you think this would be the case even if I replaced my ram with two brand new sticks?
 
Yes, as the motherboard itself could be at fault here, have you checked that the new RAM sticks are compatible with the motherboard and processor? I assume they're matched pairs as well?
 
I was told they are I guess I can double check that, I did replace my motherboard aswell
 
What were the dates of the hardware replacements so we can have some additional context?
 
  • New bios available: F38b - 23 Mar 2023.
  • Chipset drivers available in your MB support webpage: 3.10.22.706 (50.41 MB) - 8 Apr 2022.
    Chipset drivers available on amd.com: 5.02.19.2221 (54 MB) - 23 May 2023.
  • Crucial BX500 240 GB and crucial BX500 1TB are not listed in the SSD Support List in your MB support webpage.
  • Ram: Corsair vengeance LPX 32GB kit DDR4 (2 x 16GB) rev. E 3200MHz C16.
    Read More:
  • The minidump with bugcheck 0x1000007E (NTFS.SYS) you posted says: "this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK to check your drive(s) for errors.": [B]chkdsk c: /scan /perf[/B]
  • I don't understand why your microsoft system reserved (MSR) partition has got a letter (D:).
  • c:\windows\MEMORY.DMP is available.
  • The AVG Secure Browser is spamming your system log: consider to reinstall it.
 
Last edited:
Hi. . .

Below are the 2 RAM sticks that were in your system at the time of the BSOD with Bugcheck: 0x12b (ffffffffc00002c4,,,) = Faulty_hardware_corrupted_page caused by an unknown hardware component error likely related to "hardware memory"
Bugcheck 0X12b = Faulty_hardware_corrupted_page
NT Status Code (1st number inside the parenthesis of the full Bugcheck) = 0xffffffffc00002c4 = hardware memory error

Many BSOD Analysts believe a "hardware memory error" to be RAM (physical memory). More below; near end.
You have 2 sticks of 16 GB RAM with the RAM stick specs listed below (from your Sysnative BSOD File zip output (Thank you!) that you provided in post #1.

For info, to get to 17+ GB when it is listed as a 16 GB RAM stick. . . (EB after 16 = "Extended Byte" (or "Extra Byte) by some); then the simple formula is used to figure out the number of bytes as seen by a Windows System:
Code:
2^64 = 16EB = 17,179,869,184 bytes
. . .(which matches the "Capacity below in the HTML chart).

Code:
[HEADING=2]2 Instances of Win32_PhysicalMemory[/HEADING]
[TABLE]
[TR]
[TD]Node[/TD]
[TD]BankLabel[/TD]
[TD]Capacity[/TD]
[TD]DataWidth[/TD]
[TD]Description[/TD]
[TD]DeviceLocator[/TD]
[TD]FormFactor[/TD]
[TD]HotSwappable[/TD]
[TD]InstallDate[/TD]
[TD]InterleaveDataDepth[/TD]
[TD]InterleavePosition[/TD]
[TD]Manufacturer[/TD]
[TD]MemoryType[/TD]
[TD]Model[/TD]
[TD]Name[/TD]
[TD]OtherIdentifyingInfo[/TD]
[TD]PartNumber[/TD]
[TD]PositionInRow[/TD]
[TD]PoweredOn[/TD]
[TD]Removable[/TD]
[TD]Replaceable[/TD]
[TD]SerialNumber[/TD]
[TD]SKU[/TD]
[TD]Speed[/TD]
[TD]Status[/TD]
[TD]Tag[/TD]
[TD]TotalWidth[/TD]
[TD]TypeDetail[/TD]
[TD]Version[/TD]
[/TR]
[TR]
[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]

[TD][/TD]
[/TR]
[TR]
[TD][LEFT]DESKTOP-KEDQOKB[/LEFT][/TD]

[TD]P0 CHANNEL A.[/TD]

[TD][RIGHT]17179869184[/RIGHT][/TD]

[TD][RIGHT]64[/RIGHT]
.[/TD]
[TD]Physical Memory.[/TD]
[TD]DIMM 0.[/TD]

[TD][RIGHT]8[/RIGHT]
.[/TD]
[TD].[/TD]
[TD].[/TD]
[TD].[/TD]
[TD].[/TD]
[TD]Unknown.[/TD]

[TD][RIGHT]0[/RIGHT]
.[/TD]
[TD].[/TD]
[TD]Physical Memory.[/TD]
[TD].[/TD]
[TD]CMK32GX4M2E3200C16.[/TD]
[TD].[/TD]
[TD].[/TD]
[TD].[/TD]
[TD].[/TD]
[TD]00000000.[/TD]
[TD].[/TD]

[TD][RIGHT]2133[/RIGHT]
.[/TD]
[TD].[/TD]
[TD]Physical Memory 0.[/TD]

[TD][RIGHT]64[/RIGHT]
.[/TD]

[TD][RIGHT]16512[/RIGHT]
.[/TD]
[TD].[/TD]
[/TR]
[TR]
[TD][LEFT]DESKTOP-KEDQOKB[/LEFT][/TD]

[TD]P0 CHANNEL B.[/TD]

[TD][RIGHT]17179869184[/RIGHT]
.[/TD]

[TD][RIGHT]64[/RIGHT]
.[/TD]
[TD]Physical Memory.[/TD]
[TD]DIMM 0.[/TD]

[TD][RIGHT]8[/RIGHT]
.[/TD]
[TD].[/TD]
[TD].[/TD]
[TD].[/TD]
[TD].[/TD]
[TD]Unknown.[/TD]

[TD][RIGHT]0[/RIGHT]
.[/TD]
[TD].[/TD]
[TD]Physical Memory.[/TD]
[TD].[/TD]
[TD]CMK32GX4M2E3200C16.[/TD]
[TD].[/TD]
[TD].[/TD]
[TD].[/TD]
[TD].[/TD]
[TD]00000000.[/TD]
[TD].[/TD]

[TD][RIGHT]2133[/RIGHT]
.[/TD]
[TD].[/TD]
[TD]Physical Memory 2.[/TD]

[TD][RIGHT]64[/RIGHT]
.[/TD]

[TD][RIGHT]16512[/RIGHT]
.[/TD]
[TD].[/TD]
[/TR]
[/TABLE]

From the systeminfo.txt file in the zip file -- this likely refers to the initial date that you turned on your new system and Windows took you through the install/setup procedure.
Code:
Original Install Date:     24/01/2023, 15:16:40

Did the Gigabyte Technology Co., Ltd. X570 GAMING X system come with Windows OEM version Windows 10 Pro or did you purchase the full retail copy of this same software?

Have you ever reinstalled Windows onto this system? If YES, what was the source of W10 Pro?

If not and the "Original Install Date" is 24/01/2023, be sure to contact the system manufacturer immediately to get on record that you are experiencing a huge issue with a ~6 month old system. Usually, you have up to one year for OEM warranty.

EDIT:
Code:
AllocatedBaseSize=4864
Caption=C:\pagefile.sys
CurrentUsage=0
Description=C:\pagefile.sys
InstallDate=20200808103705.539091+000
Name=C:\pagefile.sys
PeakUsage=0
Status=
TempPageFile=FALSE
From another file provided in the zip file "recoveros.txt" -- the above date of 08-08-2020 tells me that this was the original boot-up date of your new system or that Windows was reinstalled at that time. I believe your warranty has lapsed, but I would call anyway.
*** END EDIT ***

*** PLEASE FOLLOW ALL RECOMMENDATIONS OF OTHER BSOD ANALYSTS IN THIS THREAD. Thank you.
The minidump with bugcheck 0x1000007E (NTFS.SYS) you posted says: "this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK to check your drive(s) for errors.": [B]chkdsk c: /scan /perf[/B]
I agree with @xilolee 100%. Bugcheck 0x24 NTFS FILE SYSTEM often points to an issue with the hard drive.

Remember that the NTSTATUS code (in P1) = 0xffffffffc00002c4 = hardware memory error ?
Now with the addition of a BSOD with Bugcheck 0x24, the internal hard drives need to be looked into as the "hardware memory error" being described during the processing of the BSOD dumps COULD BE indicating that there is a problem with a hard drive. Your OS drive is c:

When Windows is running, files, drivers, apps, etc... are constantly being written between RAM (physical memory) and c:\page file on the hard drive (virtual memory). Given that both are used as system memory (RAM much more often, of course) the possibility exists in my opinion that a hard drive could be involved.

Please run SEA TOOLS FOR DOS on each drive - except D: - and see what the results are. You never know!

Rich (BB code):
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 72.8 GB                                   Drive: G:
Total Space: 228.2 GB                            Free Space: 69.1 GB
File System: NTFS                              Total Space: 228.2 GB
      Model: CT240BX500SSD1                    File System: FAT32
                                                   Model: n/a
      Drive: D:
 Free Space: 0.1 GB                                   Drive: S:
Total Space: 0.1 GB                              Free Space: 463.4 GB
File System: NTFS                              Total Space: 953.9 GB
      Model: ST2000DM001-1ER164                   File System: NTFS
                                                   Model: CT1000BX500SSD1
      Drive: E:
 Free Space: 1239.8 GB
Total Space: 1907.1 GB
File System: NTFS
      Model: ST2000DM001-1ER164

*** PLEASE FOLLOW ALL RECOMMENDATIONS OF OTHER BSOD ANALYSTS IN THIS THREAD. Thank you.

Regards. . .

jcgriff2
 

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