BSOD sysnative zip file

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kmt123

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Joined
Sep 18, 2020
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9
· OS - Windows 10
· x64 (64-bit)?
· What was the originally installed OS on the system? Windows 10
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware): not sure
· Age of OS installation - have you re-installed the OS? no

· CPU - Intel Core i7-6700
· Video Card- Nvidia GeForce GT730
· MotherBoard - (if NOT a laptop) Dell


· System Manufacturer DELL
· Exact model number (if laptop, check label on the bottom) XPS8900

· Laptop or Desktop? Desktop

BSOD occurs on reboot after updates. This most recent occurred during the 2004 feature update.
 

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There doesn't appear to be any dump files saved because your page file is astronomically small!

Please ensure that you set your page file settings to system managed and reboot the system afterwards.
 
Thanks! I made the change, upon reboot it still seems that the page file is still small. I assume it will reallocate as needed. I appreciate the help!
 

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You need to ensure that the "Automatically manage page file size for all drives" is ticked too.
 
RE: Page File, I played around with the settings and it seems like it is now allocating more aggressively.
 

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Ok, I got the size of page views increased, so hopefully this new file will contain the necessary dump file info! I appreciate you all helping me troubleshoot this. It's a frustrating one!

The output for this file seems the exact same as the previous, so maybe the dump files aren't included... still?
 

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· OS - Windows 10
· x64 (64-bit)?
· What was the originally installed OS on the system? Windows 10
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware): not sure
· Age of OS installation - have you re-installed the OS? no

· CPU - Intel Core i7-6700
· Video Card- Nvidia GeForce GT730
· MotherBoard - (if NOT a laptop) Dell


· System Manufacturer DELL
· Exact model number (if laptop, check label on the bottom) XPS8900

· Laptop or Desktop? Desktop

BSOD occurs on reboot after updates. This most recent occurred during the 2004 feature update. Strangely enough, after the crash I have better luck rebooting the computer by shutting it down completely, waiting and few minutes and rebooting. Just restarting, without a power off, doesn't seem to help complete the boot process.
 

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Reinstall TPM driver via Device Manager
I also read that disabling Device Guard can help, but you don't have it enabled from what I can see
 
MrPepka, uninstalled, reinstalled, updated TPM2.0 and the problem won't go away. From my searching it seems this is a relatively common problem. Strantely enough Bitlocker is still working.
 

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Merged threads.

Please do not create additional threads if you already have an existing one for your issue.
 
Ok, I believe I know what the problem is. MrPepka sent me on the quest as it relates to TPM. Apparently, at some point my TPM 1.2 was updated to 2.0. However, 2.0 isn't compatible with legacy boot, it needs to be UEFI. That inconsistency causes the boot problems and BSOD memory errors. Now I just have to figure out how to update the BIOS to use TPM 1.2. Pretty sure this is the issue.
 

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