Hi,
Recently, I got a new computer but I have been getting the blue screen of death (BSOD) almost since I got it. I thought that maybe it was related to a driver of one of the PCI cards connected to the computer but recently I removed all non-essential components (4 PCI cards and two extra HDD), and it was still happening. I ran memtest86 to test the RAM sticks and they gave some errors so I replaced them, but I'm still getting BSOD although not as frequent as before (new ones didn't show any errors on Memtest after 4 runs). At this point, I'm not sure what else to test and I have attempted to figure out the issues through the generated dump files but without success.
I couldn't run perfmon /report, it gives "An error ocurred while attempting to generate the report. The operator or administrator has refused the request" (I'm opening CMD as administrator).
Note:
Only the last dump files (since 07/24/15) correspond to the current configuration, the previous ones were generated when the previous faulty RAM sticks were used.
PC specs:
GIGABYTE GA-P85-D3 LGA 1150
Intel i7 4790
GSKill Ripjaws X 16 GB
Samsung 840 Evo 120 GB SSD
Corsair CX430M Power supply
OS
Windows 8.1 Pro (64x)
Attempted solutions
OS installation from scratch (x2)
Windows has lastest updates
All drivers are up to date
Tests (in order):
Windows memory test -> no errors detected
Memtest86 -> no errors on current RAM sticks
sfc /scannow -> no issues were detected
Ran Prime85 -> not immediately but computer gave BSOD
Stress computer by running several programs, and playing many videos -> not immediately but computer gave BSOD
Thank you,
BEC
Recently, I got a new computer but I have been getting the blue screen of death (BSOD) almost since I got it. I thought that maybe it was related to a driver of one of the PCI cards connected to the computer but recently I removed all non-essential components (4 PCI cards and two extra HDD), and it was still happening. I ran memtest86 to test the RAM sticks and they gave some errors so I replaced them, but I'm still getting BSOD although not as frequent as before (new ones didn't show any errors on Memtest after 4 runs). At this point, I'm not sure what else to test and I have attempted to figure out the issues through the generated dump files but without success.
I couldn't run perfmon /report, it gives "An error ocurred while attempting to generate the report. The operator or administrator has refused the request" (I'm opening CMD as administrator).
Note:
Only the last dump files (since 07/24/15) correspond to the current configuration, the previous ones were generated when the previous faulty RAM sticks were used.
PC specs:
GIGABYTE GA-P85-D3 LGA 1150
Intel i7 4790
GSKill Ripjaws X 16 GB
Samsung 840 Evo 120 GB SSD
Corsair CX430M Power supply
OS
Windows 8.1 Pro (64x)
Attempted solutions
OS installation from scratch (x2)
Windows has lastest updates
All drivers are up to date
Tests (in order):
Windows memory test -> no errors detected
Memtest86 -> no errors on current RAM sticks
sfc /scannow -> no issues were detected
Ran Prime85 -> not immediately but computer gave BSOD
Stress computer by running several programs, and playing many videos -> not immediately but computer gave BSOD
Thank you,
BEC
