BSOD (please help)

just8420 · Feb 21, 2013

i can even see the blue screen it just goes black and restarts the computer and on restart says it was a blue screen error. I am posting this link in hopes that some one could read the reports. I've included a minidump, the autorun, and the "jcgriff". I had to do all those reports in safe mode beacuse i cant stay in normal windows long enough to run anything.

The computer is a home built amd machine about 5 years old running windows 7 64 bit

the CPU is a AMD phenom 4x2
4 gb ddr3 1333 ram
gpu is ati 7770

here is the info any help would be greatly appreciated

https://www.dropbox.com/sh/a3f3xl92gyxr8cf/l0G-gNXBlo

writhziden · Feb 21, 2013

Re: bsod (please help)

BugCheck 0x124

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, use the following hardware checks.

If you are overclocking any hardware, please stop.
Run FurMark to test the display card for artifacts and temperature issues.

FurMark Display Card Stress Test
Run Display card memory tests to check the display card for memory problems.

Folding@home - DownloadUtils
Run Disk Check with both boxes checked for all HDDs. Post back your logs for the checks after finding them using Event Viewer. In Event Viewer, expand Windows Logs, click Application to let it load, right click Application and click Find.... Search for chkdsk or wininit to find the logs.
For any drives that do not give the message that no problems were found, run the disk check again. You do not want the message shown in red below. You do want the message shown in blue below.

Windows has checked the file system and found no problems

Windows has made corrections to the file system

Some helpful links:

Check a drive for errors

Open Event Viewer
Run all Basic tests with SeaTools: S.M.A.R.T. Check, Short Drive Self Test, Drive Information, Short Generic, and Long Generic. Run the tests for all HDDs.

SeaTools for Windows

SeaTools for DOS

Hard Drive (HDD) Diagnostics

Bootable Hard Drive Diagnostics

Run Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

Test RAM With Memtest86+
Run Prime95 to test your CPU, RAM modules, and general hardware.

Prime95 Hardware Stress Testing Steps

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BSOD (please help)

just8420

New member

writhziden

Administrator, .NET/UWP Developer