BSOD /PERFORM

[shelia]

View attachment performance report.zipView attachment SysnativeFileCollectionApp.zip Thank you for the help and guidance this has provided in my bsod on my Hp pavilion dv7 laptop.I will go thru the steps required in the progress of fixing my laptop.thank you

 

[MichaelB]

unfortunately, no dmp file included, try again on the next BSOD?
btw: performance report has only a link in it, not useful.