BSOD PAGE_FAULT_IN_NONPAGED_AREA nvlddmkm.sys

[SnowyRabbit]

***sry, additional informations will be provided ASAP as guided by the forum rules. I'm doing it now.


This is the link to my dmp file:https://docs.google.com/file/d/0B1zZyTTrGp6LQnFvbHRZVHJzczQ/edit?usp=sharing


My NB was bought at ~ Noc, 2012, and started to BSOD since March, 2013.

After a few crashes, I used Acer's eRecovery to recover my system and wiped out everything on C drive,
but it still crashes, and crashes are getting more frequent recently.

At the beginning, the dmp files reported that crashes might be caused by ntoskrnl.sys with error "DRIVER_POWER_STATE_FAILURE",
which is exactly what I've seen on screen when BSOD came out.

Then I searched the net, learned how to use Windbg, and after some works (getting additional symbols to work etc.),
the !analyze -v gave me some new information that BSODs were actually caused by nvlddmkm.sys with error "PAGE_FAULT_IN_NONPAGED_AREA"

I recovered my NB again, set the Driver Verifier to active, and got this BSOD yesterday.

Anything from here is probably beyond me, plz help, thanks :)


I will continue to upload dmp files if BSODs occur. By this time this one is the only one I have now, because I recovered it yesterday.

And sry for my poor English; I am not a native speaker

 

[SnowyRabbit]

Can't find the EDIT button now; why does it dissappear :O?

Here's the information that should have come with the original post:
· OS - Windows 8 Pro 64-bit
· What was original installed OS on system? Windows 7 Home Premium 64-bit OEM version
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware): 7 months or so
· Age of OS installation - have you re-installed the OS? 2 days or so
· CPU: Intel Core i7-3610QM 2.3GHz with Turbo Boost up to 3.3GHz
· Video Card: NVIDIA GeForce GT 640M with 2 GB Dedicated VRAM
· MotherBoard: ?
· Power Supply - brand & wattage (if laptop, skip this one)
· System Manufacturer : Acer
· Exact model number: Acer Aspire V3-571G 73614G1TMAKK



Thanks : )

 

[jcgriff2]

Hi -

The dump had a bugcheck = 0x50 = invalid memory referenced

NVIDIA video was named probable cause -

[font=lucida console]
nvlddmkm.sys      Sun May 12 15:09:45 2013 (518FE8F9)[/font]

http://sysnative.com/drivers/driver.php?id=nvlddmkm.sys

Check for NVIDIA driver update. If none, roll the driver back.

Also, 0x50 can be RAM related.

Run memtest86+ - https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html

I would also suggest that you contact Acer Support given the system is 7 months old and likely still under warranty.

http://www.acer.com/worldwide/support/


Regards. . .

jcgriff2


`

BSOD SUMMARY

[font=lucida console]
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\060513-33750-01.dmp]
Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
Debug session time: Tue Jun  4 23:12:15.617 2013 (GMT-4)
System Uptime: 0 days 5:51:23.360
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+18d8db )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_VRF_nvlddmkm+18d8db
Bugcheck code 00000050
Arguments fffff880`17bea910 00000000`00000001 fffff880`0425f8db 00000000`00000000
BiosVersion = V1.07
BiosReleaseDate = 05/11/2012
SystemManufacturer = Acer
SystemProductName = Aspire V3-571G
MaxSpeed:     2300
CurrentSpeed: 2295
  
 [/font]