Good evening, after some help if at all possible. After upgrading the RAM in my laptop, I get a BSOD nearly every time I bring my machine back from hibernation. (Not done extensive testing, but less than a few mins, and it'll boot up fine - longer, and it'll bsod within 20-30 seconds of booting up / logging in)
Obvious solution is to remove the RAM, and put the original back in; which I'll do if it comes to it, but given the system is stable the rest of the time, I wondered if there was another cause / solution to this?
I've answered the Q's below, and attached the System File Collection. When I went to run the Ferfmon check, I got an error stating 'The operator or administrator has refused the request.'
I have the driver verifier running - but it may fail, as I need the laptop for work - which means either shutting down or hibernating (causing a bsod). I'll also run memtest86+ once I can free the machine up for long enough to let it have a good run.
Thank you
View attachment SysnativeFileCollectionApp.zip
· OS - Windows 8.1, 8, 7, Vista ? Win 8.1
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? Win 8.0
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Mix (upgraded license from OEM to Pro, then upgraded to 8.1)
· Age of system (hardware) - 9 months
· Age of OS installation - have you re-installed the OS? 9 months
· CPU - intel i7-4700HQ
· Video Card - GeForce GTX 765M
· MotherBoard - (if NOT a laptop)
· Power Supply - brand & wattage (if laptop, skip this one)
· System Manufacturer - MSI
· Exact model number (if laptop, check label on bottom) - GS70 2OD409UK
· Laptop or Desktop? laptop
Obvious solution is to remove the RAM, and put the original back in; which I'll do if it comes to it, but given the system is stable the rest of the time, I wondered if there was another cause / solution to this?
I've answered the Q's below, and attached the System File Collection. When I went to run the Ferfmon check, I got an error stating 'The operator or administrator has refused the request.'
I have the driver verifier running - but it may fail, as I need the laptop for work - which means either shutting down or hibernating (causing a bsod). I'll also run memtest86+ once I can free the machine up for long enough to let it have a good run.
Thank you
View attachment SysnativeFileCollectionApp.zip
· OS - Windows 8.1, 8, 7, Vista ? Win 8.1
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? Win 8.0
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Mix (upgraded license from OEM to Pro, then upgraded to 8.1)
· Age of system (hardware) - 9 months
· Age of OS installation - have you re-installed the OS? 9 months
· CPU - intel i7-4700HQ
· Video Card - GeForce GTX 765M
· MotherBoard - (if NOT a laptop)
· Power Supply - brand & wattage (if laptop, skip this one)
· System Manufacturer - MSI
· Exact model number (if laptop, check label on bottom) - GS70 2OD409UK
· Laptop or Desktop? laptop