R ruioke Member Joined Feb 14, 2022 Posts 5 Feb 14, 2022 #1 Hi all , I'm new on the forum and i'm trying to resolve one issue after i update the RAM on my PC. I had 2 BSOD in the last 7 days for memory Fault while playing EscapeFromTarkov, but in two different moment. I've tried to follow some infos I saw on the forum but now my knowledge is blocking me. [SOLVED] - Need help with random BSOD's (Packard Bell EasyNote ML61) An old one i know I see that maybe could be a problem with software like DaemonTool and i removed it as fast i read it :) I attach on the post the dump file extracted of the BSOD error. I saw that the error is 0x411 2: kd> .bugcheck Bugcheck code 0000001A Arguments 00000000`00000411 fffffc80`f93b6ba8 00002001`762df880 fff7fc80`f93b6ba8 I'm blocked to undestand what P2 P3 and P4 stand for I hope you can help us to understand more of this issue. Thanks a lot Fabio Attachments 021222-14953-01.zip 946.1 KB · Views: 2
Hi all , I'm new on the forum and i'm trying to resolve one issue after i update the RAM on my PC. I had 2 BSOD in the last 7 days for memory Fault while playing EscapeFromTarkov, but in two different moment. I've tried to follow some infos I saw on the forum but now my knowledge is blocking me. [SOLVED] - Need help with random BSOD's (Packard Bell EasyNote ML61) An old one i know I see that maybe could be a problem with software like DaemonTool and i removed it as fast i read it :) I attach on the post the dump file extracted of the BSOD error. I saw that the error is 0x411 2: kd> .bugcheck Bugcheck code 0000001A Arguments 00000000`00000411 fffffc80`f93b6ba8 00002001`762df880 fff7fc80`f93b6ba8 I'm blocked to undestand what P2 P3 and P4 stand for I hope you can help us to understand more of this issue. Thanks a lot Fabio
Deejay100six Sysnative Staff Joined Jan 5, 2013 Posts 163 Location England Feb 14, 2022 #2 Hi, and welcome to Sysnative Forums. For a better response, please follow the instructions here >> Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista
Hi, and welcome to Sysnative Forums. For a better response, please follow the instructions here >> Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 + Vista
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Feb 15, 2022 #3 Rich (BB code): MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000000411, The subtype of the bugcheck. Arg2: fffffc80f93b6ba8 << PTE address Arg3: 00002001762df880 << PTE Contents Arg4: fff7fc80f93b6ba8 << PTE address The first parameter indicates that the PTE is corrupt for some reason, however, I can't see any reason why it would be. Rich (BB code): 2: kd> !pte fffffc80f93b6ba8 VA 000001f276d75000 PXE at FFFFFCFE7F3F9018 PPE at FFFFFCFE7F203E48 PDE at FFFFFCFE407C9DB0 PTE at FFFFFC80F93B6BA8 contains 0A000001A08AE867 contains 0A00000310AD0867 contains 1A000002AE087867 contains 00002001762DF880 pfn 1a08ae ---DA--UWEV pfn 310ad0 ---DA--UWEV pfn 2ae087 ---DA--UWEV not valid Transition: 2001762df Protect: 4 - ReadWrite Rich (BB code): 2: kd> dt _MMPTE_TRANSITION fffffc80f93b6ba8 nt!_MMPTE_TRANSITION +0x000 Valid : 0y0 +0x000 Write : 0y0 +0x000 Spare : 0y0 +0x000 IoTracker : 0y0 +0x000 SwizzleBit : 0y0 +0x000 Protection : 0y00100 (0x4) +0x000 Prototype : 0y0 +0x000 Transition : 0y1 +0x000 PageFrameNumber : 0y001000000000000101110110001011011111 (0x2001762df) +0x000 Unused : 0y0000000000000000 (0) From the call stack: Rich (BB code): 2: kd> knL # Child-SP RetAddr Call Site 00 fffff205`83f3f658 fffff807`170a9932 nt!KeBugCheckEx 01 fffff205`83f3f660 fffff807`170a133e nt!MiResolveTransitionFault+0xca2 02 fffff205`83f3f720 fffff807`1709f259 nt!MiDispatchFault+0x3fe 03 fffff205`83f3f860 fffff807`1720545e nt!MmAccessFault+0x189 04 fffff205`83f3fa00 000001ed`d31cdc75 nt!KiPageFault+0x35e 05 00000021`835bc5d0 00000000`00000000 0x000001ed`d31cdc75 Rich (BB code): 2: kd> !irql Debugger saved IRQL for processor 0x2 -- 2 (DISPATCH_LEVEL) It seems that the IRQL would have been too high as well. Please follow the posting instructions as suggested. In the meantime, it may be worthwhile running MemTest86 for at least 8 passes (will require two runs of 4 passes) - Test RAM with PassMark MemTest86
Rich (BB code): MEMORY_MANAGEMENT (1a) # Any other values for parameter 1 must be individually examined. Arguments: Arg1: 0000000000000411, The subtype of the bugcheck. Arg2: fffffc80f93b6ba8 << PTE address Arg3: 00002001762df880 << PTE Contents Arg4: fff7fc80f93b6ba8 << PTE address The first parameter indicates that the PTE is corrupt for some reason, however, I can't see any reason why it would be. Rich (BB code): 2: kd> !pte fffffc80f93b6ba8 VA 000001f276d75000 PXE at FFFFFCFE7F3F9018 PPE at FFFFFCFE7F203E48 PDE at FFFFFCFE407C9DB0 PTE at FFFFFC80F93B6BA8 contains 0A000001A08AE867 contains 0A00000310AD0867 contains 1A000002AE087867 contains 00002001762DF880 pfn 1a08ae ---DA--UWEV pfn 310ad0 ---DA--UWEV pfn 2ae087 ---DA--UWEV not valid Transition: 2001762df Protect: 4 - ReadWrite Rich (BB code): 2: kd> dt _MMPTE_TRANSITION fffffc80f93b6ba8 nt!_MMPTE_TRANSITION +0x000 Valid : 0y0 +0x000 Write : 0y0 +0x000 Spare : 0y0 +0x000 IoTracker : 0y0 +0x000 SwizzleBit : 0y0 +0x000 Protection : 0y00100 (0x4) +0x000 Prototype : 0y0 +0x000 Transition : 0y1 +0x000 PageFrameNumber : 0y001000000000000101110110001011011111 (0x2001762df) +0x000 Unused : 0y0000000000000000 (0) From the call stack: Rich (BB code): 2: kd> knL # Child-SP RetAddr Call Site 00 fffff205`83f3f658 fffff807`170a9932 nt!KeBugCheckEx 01 fffff205`83f3f660 fffff807`170a133e nt!MiResolveTransitionFault+0xca2 02 fffff205`83f3f720 fffff807`1709f259 nt!MiDispatchFault+0x3fe 03 fffff205`83f3f860 fffff807`1720545e nt!MmAccessFault+0x189 04 fffff205`83f3fa00 000001ed`d31cdc75 nt!KiPageFault+0x35e 05 00000021`835bc5d0 00000000`00000000 0x000001ed`d31cdc75 Rich (BB code): 2: kd> !irql Debugger saved IRQL for processor 0x2 -- 2 (DISPATCH_LEVEL) It seems that the IRQL would have been too high as well. Please follow the posting instructions as suggested. In the meantime, it may be worthwhile running MemTest86 for at least 8 passes (will require two runs of 4 passes) - Test RAM with PassMark MemTest86
R ruioke Member Joined Feb 14, 2022 Posts 5 Feb 15, 2022 #4 Thank you both for your reply! I have tried a stress test on the ram and the diagnostic of windows without get an issue. I’ll try MemTest86 and let you know! Do you need the also the dump file that ask deejay? With your bsod program? I’ll try in this evening thank you! Fabio
Thank you both for your reply! I have tried a stress test on the ram and the diagnostic of windows without get an issue. I’ll try MemTest86 and let you know! Do you need the also the dump file that ask deejay? With your bsod program? I’ll try in this evening thank you! Fabio
Deejay100six Sysnative Staff Joined Jan 5, 2013 Posts 163 Location England Feb 15, 2022 #5 If you just run the app, it will collect all the neccessary info, including dumps.
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Feb 15, 2022 #6 ruioke said: Do you need the also the dump file that ask deejay? With your bsod program? Click to expand... Yes, follow the posting instructions and run the file collection app please.
ruioke said: Do you need the also the dump file that ask deejay? With your bsod program? Click to expand... Yes, follow the posting instructions and run the file collection app please.
R ruioke Member Joined Feb 14, 2022 Posts 5 Feb 15, 2022 #7 Hi, i attach what i extract with SysnativeBSODCollection. Unfortunatly seems to block itself in waiting system info I don't know why. Hope what it saves on documents can help you . Right now the pc still working good for 9/10 hour without any issue or BSOD. I have prepared the USB drive with memtest i'll test it in these days. Cheers Fabio Attachments SysnativeFileCollectionApp.zip 2.7 MB · Views: 2
Hi, i attach what i extract with SysnativeBSODCollection. Unfortunatly seems to block itself in waiting system info I don't know why. Hope what it saves on documents can help you . Right now the pc still working good for 9/10 hour without any issue or BSOD. I have prepared the USB drive with memtest i'll test it in these days. Cheers Fabio
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Feb 16, 2022 #8 Some of the files can take some time to be exported, with the newer version under development, if a file takes too long to export then it will be skipped. The previous dump file(s) appear to have been deleted? There is a couple of programs which I would recommend that you remove: Driver Booster 7 AVG Zen Driver Booster 7 and similar programs should not be used to update drivers, they're usually wrong or outdated. AVG Zen is no longer supported and AVG has caused BSOD problems in the past.
Some of the files can take some time to be exported, with the newer version under development, if a file takes too long to export then it will be skipped. The previous dump file(s) appear to have been deleted? There is a couple of programs which I would recommend that you remove: Driver Booster 7 AVG Zen Driver Booster 7 and similar programs should not be used to update drivers, they're usually wrong or outdated. AVG Zen is no longer supported and AVG has caused BSOD problems in the past.
R ruioke Member Joined Feb 14, 2022 Posts 5 Feb 18, 2022 #9 Hi all, sorry for the delay but I had a tough week... Yesterday they said me that the computer gone in BSOD again but seems to not be recorded on the log/ Event Viewer. I tried to take another Dump from your program but still stay in Waiting System Info for at least 1 hour. I attach to the post even the memtest report that said me that the RAM doesn't have any issue. Thanks for your patience Fabio Attachments SysnativeFileCollectionApp2.rar 1.3 MB · Views: 2 MemTest.zip 5.8 KB · Views: 1
Hi all, sorry for the delay but I had a tough week... Yesterday they said me that the computer gone in BSOD again but seems to not be recorded on the log/ Event Viewer. I tried to take another Dump from your program but still stay in Waiting System Info for at least 1 hour. I attach to the post even the memtest report that said me that the RAM doesn't have any issue. Thanks for your patience Fabio
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Feb 18, 2022 #10 Unfortunately, as you've said, there doesn't appear to be any information saved to the event logs nor any dump files saved. Could you please remove AVG Zen as suggested and you may also want to do a clean boot too - Come eseguire un avvio pulito in Windows
Unfortunately, as you've said, there doesn't appear to be any information saved to the event logs nor any dump files saved. Could you please remove AVG Zen as suggested and you may also want to do a clean boot too - Come eseguire un avvio pulito in Windows
R ruioke Member Joined Feb 14, 2022 Posts 5 Feb 22, 2022 #11 HI BlueRobot, i don' t find AVG Zen on the Computer and i tried even AVG Remover , same output. Right now i've enabled the clean boot with only few services in autostart. I'll right back if i met same BSOD in this week. Thank you for your support. Fabio
HI BlueRobot, i don' t find AVG Zen on the Computer and i tried even AVG Remover , same output. Right now i've enabled the clean boot with only few services in autostart. I'll right back if i met same BSOD in this week. Thank you for your support. Fabio
x BlueRobot Administrator Staff member Joined May 7, 2013 Posts 10,222 Location %systemroot% Feb 23, 2022 #12 Okay, a shortcut must have been left behind. Please continue to use the system as you normally would and let us know it goes.
Okay, a shortcut must have been left behind. Please continue to use the system as you normally would and let us know it goes.