[SOLVED] BSOD Madness

[Jul]

The day before yesterday and yesterday I got stuck in a BSOD loop (KERNEL SECURITY CHECK FAILURE BSOD -> restart -> 'MEMORY MANAGEMENT' BSOD in login screen -> restart -> ...), so today I tried to investigate. (A cold start may or may not have helped to get out of the loop).

The day before yesterday the BSOD happened while I was playing Dead Space. Yesterday it happened because I was watching something on twitch.

Hardware:

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• Windows 10 x64 retail
• Age of system:
  • 2 HDDs: 200GB ~10yrs, 500gb ~5yrs
  • 1 SSD: 250gb 1yr
  • Video Card: 1.5yrs
  • MB&RAM&CPU: 4months
  • Soundcard: 5yrs

• Age of OS: 4months
• CPU: Intel Core i5 6600K 4x 3.50GHz So.1151 WOF [with a Scythe Mugen 4 cooler, which is NOT compatible with sockel 1151 by default. I got a compatible screw kit from Scythe for free.]
• Video Card: Sapphire Radeon R9 270X Dual-X 2048MB
• Motherboard: Asus B150 PRO GAMING Intel B150 So.1151 Dual Channel DDR4 ATX Retail (this model was cheaper than the standard model :roll eyes (sarcasti)
• Soundcard: Asus Xonar DS
• PSU: Corsair CX500 500W
• RAM: 2x 8GB (1x 8192MB) Corsair Vengeance LPX black DDR4-2666 DIMM CL16-18-18-35 Single
• System Manufacturer: custom / myself
• Desktop PC

Things I tried / chronology:

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I used whocrashed to analyse the minidumps, it identified the following drivers possibly responsible for some BSODs

• cmudaxp.sys (C-Media Audio WDM Driver, C-Media Inc) & asio.sys --> So I updated / removed the driver for my Soundcard.
• From here on out, theres a HIGH chance that I get a MEMORY MANAGEMENT BSOD while in login screen and get stuck in a BSOD loop
• At this point, I did a sfc and found 1 corrupt file. I'm also running verifier (with default settings I think). Now there is a VERY HIGH chance I get a MEMORY MANAGEMENT BSOD in login screen and get stuck in a BSOD loop. Most of these BSODs show up as CUSTOM ERROR in the minidumps.
• verifier related BSOD concerning the Program 'NetWorx' -> uninstalled (it shows as CUSTOM ERROR for whatever reason)
• rzudd.sys (Razer Rzudd Engine, Razer Inc) --> uninstalled mouse driver / 'Razer Synapse'
• Memtest86+ 1 pass no errors at ~50min runtime
• Pausing...
• After 4pm: tried minimal hardware build (using onboard video), reseating CPU (with new thermal paste) / Cooler / RAM. Loosing all screws. SSD-Z looking good. sfc & dism -> no errors. Still MEMORY MGMT BSODs
• resetted verifier -> no more MEMORY MGMT BSODs
• started verifier with default settings -> again MEMORY MGMT BSODs
• resetted verifier for good.
• Plugged all of my stuff my stuff back in.
• Reinstalled Mouse driver
• Installed Unified Xonar Drivers for my Sound Card instead of official driver
• Updated GPU drivers
• Now I'm here

I'm confident I will still get BSODs with this setup, a verifier provoked MEMORY MANAGEMENT BSOD in the login screen & looping doesn't sound normal to me.
I'm not sure if this is a hardware fault. Booting from USB stick (memtest) worked fine and booting into safe mode is also reliably working. It's not the sound card or GPU as I removed them in the minimal hardware build. It's also not the RAM as memtest found no errors. I can't really diagnose my SSD but it should be good (health is fine).

 

[xilolee]

Hi jul. :smile9:

Did you already try to update the BIOS?

MSinfo says BIOS Version/Date American Megatrends Inc. 0501, 26.01.2016, Asus says the later BIOS is dated 2016/August/05 (click).

If you are unsure on how to do it, check your manual (it is very well explained how to avoid disasters...): B150 PRO GAMING User's manual (English) (click).
Be very careful when you update the BIOS.

There's also the German version on the website, if you prefer...

 

[axe0]

Hi Jul,

All 0x1A blames this driver, Driver Reference Table - AsIO.sys. I assume it is the cause as driver verifier was enabled.
I would recommend to remove all ASUS programs from your system, software from the motherboard manufacturer and is known for causing BSODs.

In reference to MemTest86+, https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html

 

[Jul]

I updated BIOS to version 1807, which apparently was built somewhere in July and not on August 5th as ASUS states on their page. Whatever.
I removed the drivers for my ASUS sound card as suggested here.
Then I started verifier with default settings, checking all drivers. Rebooting. 2 MEMORY MGMT BSODs in login screen, as expected.
Resetted verifier. Checked for asio.sys in C:\Windows\System32\*, could not find it. The only other ASUS (ASmedia) related software is for my USB 3 ports, but I don't think they rely on the asio.sys driver.

View attachment 22292
Verifier is still listing asio though. So I cleaned the registry with CCleaner, but it still shows up. ¯\_(ツ)_/¯
Started verifier again, this time NO BSOD!
Reinstalled Unified Xonar Drivers (for my sound card), this time with low dpc profile (I used the Asus Xonar Audio Center profile before). Rebooted even though audio was working and it didn't prompt me to reboot.
Still no BSOD.

CCleaner might have fixed the issue? I'll keep verifier running for today.

 

[axe0]

Checked for asio.sys in C:\Windows\System32\*, could not find it.

Because the driver is located in another folder

2: kd> lmvm asio
Browse full module list
start             end                 module name
fffff801`25180000 fffff801`25186000   AsIO       (no symbols)           
    Loaded symbol image file: AsIO.sys
    Image path: \SystemRoot\[COLOR="#FF0000"]SysWow64[/COLOR]\drivers\AsIO.sys
    Image name: AsIO.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Aug 22 11:54:47 2012 (5034AC67)
    CheckSum:         0000EA4F
    ImageSize:        00006000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[Jul]

Whoops. Oh well.. but it's still working fine so I don't bother :grin1:

 

[Jul]

I started Dota 2 to check something, alt-tabbed, got a black screen and after 5secs the system restarted. Got those MEMORY MANAGEMENT BSODs again
I checked Event Viewer, but nothing shows up at that time.

 

[Jul]

I moved asio.sys out of Systemroot, it also doesn't show up in verifier anymore. But now I get driver_page_fault_in_freed_special_pool (rzudd.sys) BSODs after about 1min of system uptime.

I turned verifier off for now, let's see if I can boot normally.

EDIT: looking fine for now

 

[xilolee]

Are you sure it's not the RAM?

I think you got Vengeance® LPX 16GB (2x8GB) DDR4 DRAM 2666MHz C16 Memory Kit - Black (CMK16GX4M2A2666C16) (click).
A stick only should have this code: CMK8GX4M1A2666C16 each stick... Correct?

I checked the ASUS qualified vendor list and your RAM model isn't present (with both codes).
Then I checked Corsair DDR4 Motherboard Compatibility and only x99 and z170 asus models appear in that list.

 

[Jul]

The code is CMK8GX4M1A2666C16. It shows up in corsair's compatibility list for the b150 pro gaming/aura, which is pretty much the same board as the b150 pro gaming. I don't know where the difference is between those boards. Using the product comparison tool from ASUS, they have exactly the same features. The AURA is a little bit more expensive though (7€).


Notice the code? It links to this, which is my model.

EDIT: Apparently the AURA board has a customizable led color option... yeah...

 

[xilolee]

Could you check your current ram settings in your bios (and let us know them...)? (voltage, timings, and so forth)

 

[Tekno Venus]

Hi,

Do you have any Razer software installed - such as Razer Synapse? Could you try uninstalling it and seeing if the BSODs persist?

-Stephen

 

[Jul]

Could you check your current ram settings in your bios (and let us know them...)? (voltage, timings, and so forth)

Sure, these are all default settings. Sorry for the bad quality.

Hi,

Do you have any Razer software installed - such as Razer Synapse? Could you try uninstalling it and seeing if the BSODs persist?

-Stephen

I just uninstalled all Razer Software, which is only Razer Synapse and some SDK Package that comes with it. I also started verifier again, so far everything is still running normally.


Meanwhile: in my last update I stated that I turned verifier off. However, it seems I actually forgot to do that while in safe mode? I played DOOM for like 4 hours, thinking verifier was off, everything worked exceptionally well. But on the next day after about 1min uptime I got a BSOD similar to the last one (rzudd.sys related), thinking it was the first non-verifier enabled BSOD I booted into safe mode and checked if it was still running - just in case - and it was, so I made sure to actually turn it off for real, not sure what went wrong there. I'm attaching the minidump.

 

[xilolee]

It appears from the logs you have installed your memories in DIMM_B1 and DIMM_B2, but your MB manual recommends to use DIMM_A2 and DIMM_B2.
Could you try that configuration?

DIMM_A1 is the slot near the CPU, then there is DIMM_A2, DIMM_B1, DIMM_B2, hence we can call them (improperly) slot 2 and 4, to simplify things a bit...

 

[Jul]

Yes I know, I did that to test if slot 1 is broken while I had the minimal system build, just didn't put it back yet.

Still no bsods with verifier btw.

 

[Jul]

Now it's 1 week of running with verifier and I encountered no bsods whatsoever. However, when I was playing DOOM the screen would turn black, music/sounds were still playing and I could still move/see the mouse cursor (after pressing CTRL+ALT+DEL or CTRL+SHIFT+ESC). ALT+F4, didn't work, too, so the only option was to reset the pc. This happened 3 times, I'm not sure if this is a DOOM-related problem, but I consider the system free of problems at this point.

I'm looking into replacing the razer synapse software, as the ability to change dpi or polling rate is quite helpful. I might send razer those minidumps, but I doubt they are able to fix their stuff.

You can mark this thread as solved, thanks for your help guys.