BSOD help please. - BCCode: 109 - Windows 7 x64

domaired

Member
Joined
Dec 21, 2014
Posts
5
Location
SFO
Hello Folks,
I came across your posting on Microsoft support community and first of all I would like to thank you for your time in advance...(J. C. Griffith, Jerry, Patrick & Richard).

I have been facing BSOD issue and need your help to see what is wrong. I the only option I have now is to buy a new computer and move everything over if I can not figure out what the issue is. I did run the diagnostics test as recommended under - Hardware Diagnostics and those tests are not conclusive. Attached are the files generated. When you get a chance can you please take a look and let me know.

I uploaded the files as per your instructions.

Thank you,
Domai. Redy
 

Attachments

Hi,

CRITICAL_STRUCTURE_CORRUPTION (109)

This indicates that the kernel has detected critical kernel code or data corruption.

So this bug check is about as fun to debug as it is for the user to experience the bug check themselves. There's really little to zero information that can be extracted from 0x109 bug checks, especially if it's a small dump, so it's mostly educated guesses.

Code:
1: kd> .bugcheck
Bugcheck code 00000109
Arguments a3a039d8`9d741666 b3b7465e`eff0e5cc fffff800`032adea0 00000000`00000001

The only thing to go on is the 4th argument which is 1. 1 implies the type of corrupted region was a modification of a function or a pdata structure.

Enable Driver Verifier first so we can see if a 3rd party driver is causing the corruption:


Driver Verifier:

What is Driver Verifier?

Driver Verifier monitors Windows kernel-mode drivers, graphics drivers, and even 3rd party drivers to detect illegal function calls or actions that might corrupt the system. Driver Verifier can subject the Windows drivers to a variety of stresses and tests to find improper behavior.

Essentially, if there's a 3rd party driver believed to be causing the issues at hand, enabling Driver Verifier will help us see which specific driver is causing the problem.

Before enabling Driver Verifier, it is recommended to create a System Restore Point:

Vista - START | type rstrui - create a restore point
Windows 7 - START | type create | select "Create a Restore Point"
Windows 8/8.1 - Restore Point - Create in Windows 8

How to enable Driver Verifier:

Start > type "verifier" without the quotes > Select the following options -

1. Select - "Create custom settings (for code developers)"
2. Select - "Select individual settings from a full list"
3. Check the following boxes -
- Special Pool
- Pool Tracking
- Force IRQL Checking
- Deadlock Detection
- Security Checks (only on Windows 7 & 8/8.1)
- DDI compliance checking (only on Windows 8/8.1)
- Miscellaneous Checks
4. Select - "Select driver names from a list"
5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
6. Check EVERY box that is NOT provided by Microsoft / Microsoft Corporation.
7. Click on Finish.
8. Restart.

Important information regarding Driver Verifier:

- Perhaps the most important which I will now clarify as this has been misunderstood often, enabling Driver Verifier by itself is not! a solution, but instead a diagnostic utility. It will tell us if a driver is causing your issues, but again it will not outright solve your issues.

- If Driver Verifier finds a violation, the system will BSOD. To expand on this a bit more for the interested, specifically what Driver Verifier actually does is it looks for any driver making illegal function calls, causing memory leaks, etc. When and/if this happens, system corruption occurs if allowed to continue. When Driver Verifier is enabled per my instructions above, it is monitoring all 3rd party drivers (as we have it set that way) and when it catches a driver attempting to do this, it will quickly flag that driver as being a troublemaker, and bring down the system safely before any corruption can occur.

- After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will detect it in violation almost straight away, and as stated above, that will cause / force a BSOD.

If this happens, do not panic, do the following:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > Search > type "cmd" without the quotes.

- To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.

- Restart and boot into normal Windows.

If your OS became corrupt or you cannot boot into Windows after disabling verifier via Safe Mode:

- Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

- Once in Safe Mode - Start > type "system restore" without the quotes.

- Choose the restore point you created earlier.

-- Note that Safe Mode for Windows 8/8.1 is a bit different, and you may need to try different methods: 5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1

How long should I keep Driver Verifier enabled for?

I recommend keeping it enabled for at least 24 hours. If you don't BSOD by then, disable Driver Verifier. I will usually say whether or not I'd like for you to keep it enabled any longer.

My system BSOD'd with Driver Verifier enabled, where can I find the crash dumps?

- If you have the system set to generate Small Memory Dumps, they will be located in %systemroot%\Minidump.

- If you have the system set to generate Kernel Memory Dumps, it will be located in %systemroot% and labeled MEMORY.DMP.

Any other questions can most likely be answered by this article:

Using Driver Verifier to identify issues with Windows drivers for advanced users
 
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)

This is the general bug check code for fatal errors found by Driver Verifier.

Code:
0: kd> .bugcheck
Bugcheck code 000000C4
Arguments 00000000`00000081 fffffa80`08094160 00000000`0000008a 00000000`00000000

Code:
0: kd> k
Child-SP          RetAddr           Call Site
fffff880`02fef548 fffff800`033604ec nt!KeBugCheckEx
fffff880`02fef550 fffff800`033738fa nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`02fef590 fffff880`03d1f823 nt!VerifierMmMapLockedPages+0x4a
fffff880`02fef5d0 fffffa80`0620b5c0 mcdbus+0x36823
fffff880`02fef5d8 fffff980`46ca4fc0 0xfffffa80`0620b5c0
fffff880`02fef5e0 fffffa80`06a31da0 0xfffff980`46ca4fc0
fffff880`02fef5e8 fffff800`000007ad 0xfffffa80`06a31da0
fffff880`02fef5f0 fffffa80`0620b5c0 0xfffff800`000007ad
fffff880`02fef5f8 fffffa80`0620b690 0xfffffa80`0620b5c0
fffff880`02fef600 fffff880`02fefaa0 0xfffffa80`0620b690
fffff880`02fef608 fffff980`46ca4fc0 0xfffff880`02fefaa0
fffff880`02fef610 fffffa80`06fc0ec0 0xfffff980`46ca4fc0
fffff880`02fef618 fffff880`02fefab0 0xfffffa80`06fc0ec0
fffff880`02fef620 00000000`00000000 0xfffff880`02fefab0

MagicISO called MmMapLockedPages without MDL_MAPPING_CAN_FAIL. This isn't surprising, considering I've seen this often with this driver. I imagine it's just unfortunate bad programming.

Uninstall MagicISO.
 
wow MagicISO...this program was installed 2 years ago. Who would have thought. Ok I will uninstall it ASAP and will keep you posted if there are any more instances of BSOD.

Patrick...Thank you.
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top