BSOD help needed

[itechankit]

Hello,

I am getting below blue dump in one of my client's laptop.I am not able to analyze with Windbg.Can anyone do same for me?

i have attached them on onedrive
Items Shared on 1-14-2020

 

[MrPepka]

Update:
Trend Micro software - check updates in program

 

[itechankit]

Update:
Trend Micro software - check updates in program

Hello, is trend micro causing problem?Yes we are using Trend Micro Apex One agent in our office for user laptops.Can you teach me also how you figured out?I want to learn bsod troubleshooting very much.

and thank you so much for troubleshooting, I will be highly thankful if you can also teach me how to diagnose.I can only troubleshoot only basic dump files with Nirsoft blue screen view, Whocrashed

 

[MrPepka]

Trend Micro drivers are listed on one crash dump, so you can't rule it out

 

[x BlueRobot]

I will be highly thankful if you can also teach me how to diagnose.I can only troubleshoot only basic dump files with Nirsoft blue screen view, Whocrashed

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