[SOLVED] BSOD - Entirely within Chrome. FIX: I disabled hardware acceleration.

N

nitroxc

Member
Joined
Dec 27, 2017
Posts
10

  • A brief description of your problem (but you can also include the steps you tried)
I've been running my setup for about a year now, however last few weeks when I'm fullscreen in chrome, a handful of times I get a BSOD. I checked event viewer the first time and found it was a corrupt driver so I updated it. It happened again about 2 days later and found the driver had a new update ready so I updated again. All was good for a few days however I just got another BSOD from exactly the same circumstance (Fullscreen netflix in chrome, switching to a new episode) which resulted in said BSOD with the error listing as "Video Scheduler Internal Error". I read up on it, and among the many threads about it, I noticed one recurring item: "Disable hardware acceleration on chrome". I have done this as of about an hour ago, however I figured it'd be best to post here and see what the experts think in case this isn't the solution
  • Laptop or Desktop?
Desktop
  • OS ? (Windows 11, 10, 8.1, 8, 7, Vista)
Windows 10
  • x86 (32bit) or x64 (64bit)?
64bit
  • What was original installed OS on system?
None, custom build, new windows 10 install about 1 year +1/2 months ago.
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Downloaded the windows installation thing on a USB stick and purchased a serial key
  • Age of system? (hardware)
1-1.2 years
  • Age of OS installation?
1-1.2 years
  • Have you re-installed the OS?
No
  • CPU
Ryzen R5 5600x
  • RAM (brand, EXACT model, what slots are you using?)
Slots 2 + 4 - Exact model: CMW16GX4M2Z3600C14
  • Video Card
RTX 3070 - MSI
  • MotherBoard - (if NOT a laptop)
MAG X570 TOMAHAWK WIFI
  • Power Supply - brand & wattage (if laptop, skip this one)
120-GP-0650-X3

EVGA SuperNOVA G1+ 650 Watt​

  • Is driver verifier enabled or disabled?
Not sure, never heard of it
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
Windows defender + Paid malwarebytes
  • Are you using proxy, vpn, ipfilters or similar software?
No
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
No
  • Are you currently under/overclocking? Are there overclocking software installed on your system?
Not touching anything with clocks - I do have MSI Afterburner installed however for custom fan curves on the GPU

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Speccy:
http://speccy.piriform.com/results/6AxbirgZrHtM11USnM5SI2N
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I'm pretty sure disabling hardware acceleration on Chrome will fix this issue since it's only ever happened on chrome, however as I said I'd like to get a second opinion from experts to make sure i'm not missing anything.
Thanks.
 

Attachments

Yeah I disabled hardware acceleration so i'll try doing the extension thing aswell - Unfortunately these BSODs pretty much only happening once a night so will see if it happens today at all.
 
No BSODs at all last night, gonna see what happens today just incase but assuming no BSODs it seems we can confirm the cause as having hardware acceleration enabled.
 
Havent had a single blue screen since - Was definitely the hardware acceleration - Can close this now please. Thanks :)
 

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