[SOLVED] BSOD, DISM ERR 582, SFCFix crashes

[stevi3d]

Hi Hope I'm in the right area though this problem started with BSOD

BSOD error code 0x00000019 "BAD_POOL_HEADER"
BSOD error code 0x0000001A "MEMORY_MANAGEMENT"

Ran dism

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth


Deployment Image Servicing and Management tool
Version: 10.0.16299.15


Image Version: 10.0.16299.371


[===========================88.1%=================== ]
Error: 582


An illegal character was encountered. For a multi-byte character set this includes a lead byte without a succeeding trail byte. For the Unicode character set this includes the characters 0xFFFF and 0xFFFE.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth



So Started looking at this thread.


https://www.sysnative.com/forums/windows-update/22004-dism-error-582-sfc.html

CBS & DISM files attached

Followed instructions to run SFCFix and this crashed sent file dump to Sysnative

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-05-02 15:42:00.539
Microsoft Windows 10 Build 16299 - amd64
Not using a script file.


SFCFix version 3.0.0.0 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2018-05-02 15:44:55.464
----------------------EOF-----------------------

link to all log files and error dump
https://tcdud-my.sharepoint.com/:u:...pPqgkXgvqLBGYBdEXHmseIwLXi5BrPK-sCkw?e=0hdyvc

Thanks in advance

Stephen

 

[jcgriff2]

Hi. . .

No 3rd party drivers mentioned in the 3 dumps, so most likely a hardware issue.

Here are some hardware diagnostic programs to run -

• RAM - memtest86+ - run 1 stick at a time; alternate the slots - Test RAM With Memtest86+
• HDD - SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html
• FurMark video card test - FurMark Display Card Stress Test
• Prime95 CPU - https://www.sysnative.com/forums/hardware-tutorials/3908-prime95-hardware-stress-testing.html

The problem may also be with other hardware parts such as the motherboard or PSU for which there are no software tests.

Regards. . .

jcgriff2

 

[Sysnative Windows Update]

When there are such registry errors, the first suspect is the RAM.

 

[stevi3d]

Hi
Thanks for all your help and support on this issue it was in fact a RAM issue, the machine was stable during all the torture tests before hand then went bonkers later on, The ram was actually the last test performed, the first stick showed over 65,000 errors , the other 3 sticks were all clear, completely corrupted the OS though and had to do a clean re-install. Al has been running smoothly the last 4 days
Donation was money well spent
Thanks again guys

 

[Sysnative Windows Update]

No problem. The symptoms were very clear. Appreciate the donation.