BSOD continues to occur

[klembo]

Do not have a clue as to why, checked all hardware connections. System info below. Thank you for your assistance and time

OS Name Microsoft Windows 10 Home
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-H0FO95S
System Manufacturer Dell Inc.
System Model OptiPlex 7010
System Type x64-based PC
System SKU OptiPlex 7010
Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A29, 6/28/2018
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0YXT71
BaseBoard Version A00
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1806"
User Name DESKTOP-H0FO95S\jk
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 13.2 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 15.7 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

[x BlueRobot]

Please enable Driver Verifier using these instructions - Driver Verifier - BSOD related - Windows 11, 10, 8.1 and 8

 

[klembo]

X Blue Robot, I did what you asked, any other helpful instructions? Thank you for your quick response as well.

 

[x BlueRobot]

I would wait now until the system crashes again and then upload the dump files if it does.

 

[klembo]

Did it again, the new message is "Special Pool Detected Memory Corruption". Gonna go get the dump file

 

[klembo]

I believe I have the dump file, but cannot attach it to a post, since it doesn't like the file name. Please suggest how I can get it to you. Thanks

 

[x BlueRobot]

You need place it inside a .zip file and then attach that to your post.

 

[klembo]

OK zipped it is, thank you

 

[x BlueRobot]

Could you please open an elevated command prompt and then enter the following commands:

verifier /querysettings
fltmc filters

Please post the output of each command in your next post. I assume you didn't enable verification for the fltmgr.sys driver?

 

[klembo]

I don't have a clue what the fltmgr.sys driver is, excuse my ignorance. I'll get right on the verifier commands.

 

[klembo]

Verifier Flags: 0x0012892b

Standard Flags:

[X] 0x00000001 Special pool.
[X] 0x00000002 Force IRQL checking.
[X] 0x00000008 Pool tracking.
[ ] 0x00000010 I/O verification.
[X] 0x00000020 Deadlock detection.
[ ] 0x00000080 DMA checking.
[X] 0x00000100 Security checks.
[X] 0x00000800 Miscellaneous checks.
[X] 0x00020000 DDI compliance checking.

Additional Flags:

[ ] 0x00000004 Randomized low resources simulation.
[ ] 0x00000200 Force pending I/O requests.
[ ] 0x00000400 IRP logging.
[ ] 0x00002000 Invariant MDL checking for stack.
[ ] 0x00004000 Invariant MDL checking for driver.
[X] 0x00008000 Power framework delay fuzzing.
[ ] 0x00010000 Port/miniport interface checking.
[ ] 0x00040000 Systematic low resources simulation.
[ ] 0x00080000 DDI compliance checking (additional).
[ ] 0x00200000 NDIS/WIFI verification.
[ ] 0x00800000 Kernel synchronization delay fuzzing.
[ ] 0x01000000 VM switch verification.
[ ] 0x02000000 Code integrity checks.

Internal Flags:

[X] 0x00100000 Extended Verifier flags (internal).

[X] Indicates flag is enabled.

Boot Mode:

Persistent

Rules:

All rules are using default settings

Extensions:

wdm: rules.default

Verified Drivers:

fltmgr.sys
wdf01000.sys
storport.sys
ndis.sys
cimfs.sys
igdkmd64.sys
e1i65x64.sys
iwdbus.sys
rtdvhd64.sys
intcdaud.sys
dump_diskdump.sys
dump_storahci.sys
dump_dumpfve.sys

 

[klembo]

C:\>fltmc filters

Filter Name Num Instances Altitude Frame
------------------------------ ------------- ------------ -----
bindflt 1 409800 0
WdFilter 5 328010 0
storqosflt 0 244000 0
wcifs 0 189900 0
CldFlt 1 180451 0
FileCrypt 0 141100 0
luafv 1 135000 0
npsvctrig 1 46000 0
Wof 3 40700 0
FileInfo 5 40500 0

C:\>