The items being detected by Acronis Antimalware were likely false positives. Sorry, I forgot to follow up on that with you, but I did get a PM back from our security experts that they are not worrisome items.
The main concern at this time is to get your system up and running again. Does the $239 1-year service include hardware repairs and replacement?
I recently helped another user with a similar problem to what you are experiencing, and it turned out the hard disk had failed. Not saying that is the case here, just that it is a possibility. Of course, a hard disk replacement is much less than $239, so you should weigh the cost of likely problems versus paying for a service that you may or may not need.
We are not in a position to advise you one way or another on paying for support from your manufacturer. That has to be entirely up to you. All we can do is offer advice as to where problems may lie and help you make an informed decision so you know what you might be paying for.