BSOD Clock interrupt was not receieved on a secondary processor

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djeby

Member
Joined
Jul 1, 2013
Posts
6
· Windows 7
· 64-bit
· It did not come with any OS
· Full retail OS
· Hardware age: about 1 year
· OS reinstalled about 4 months ago

· CPU: Intel Core i7 950 @ 3.07GHz Bloomfield 45nm Technology
· Video Card: 2048MB GeForce GTX 560 Ti (MSI)
· MotherBoard: Gigabyte Technology Co., Ltd. X58A-UD3R (Socket 1366)
· Power Supply: Antec EarthWatts 650W
RAM: 6.00 GB Triple-Channel DDR3 @ 532MHz (8-8-8-20)
I have been getting bluescreens for a while and tried everything. Updated drivers, ran Prime95 tests, Hirens Boot CD for hdd tests, ram tests, video card stress test with furmark, updated BIOS and so on.
I do not have overclock on my proccessor.

I really don`t know what to do to get rid of these damn bluescreens. They appear random, from time to time, sometimes while in-game (League of Legends, Diablo etc), sometimes while browsing the web (youtube or other sites).
I do video streaming and i can do it sometimes for hours and not get a bluescreen, but other times i get it in the first minutes. Frankly i do not know what to do...

Can someone please help me?

I have attached my System Health Report, Windows7_jcgriff2 and latest minidumps.

Please help me fix this, cause i am going mad about this... It really ruins the whole experience ...
 

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You said you don't have anything overclocked, but make sure that your motherboard default settings are at "Safe" instead of "Normal". Sometimes motherboards love to still have overclocked settings set as "Normal" and think it's safe enough.

I'm worried that we may actually have a problem with your CPU/PSU/Motherboard, which unfortunately are difficult to nearly impossible to diagnose without swapping them for reliable replacements and testing stability afterwards.

You'll need to do two things for us to examine these 0x101 bugchecks. First is to give us the MEMORY.DMP file in Windows directory. Zip it up and upload to some place like Mirrorcreator.com. Second thing to do afterwards is to turn on Driver Verifier, let it crash the system a couple times, then send us the resulting crashdumps. If they're still 0x101 bugchecks then unfortunately they won't help us, but it will leave me to believe further we're dealing with a hardware issue.

Btw, can you explain how you ran the hardware tests? How long or how many passes per test? What settings did you use, like with Prime95 did you set to Large FFTs or Blend (I recommend testing both). For Memtest86+, did you run a few passes for every single stick or just all of them? It's best to remove all sticks except first one and then test, then swap and test, and continue.

Also, have you confirmed the RAM you are using is compatible with the motherboard using their compatibility chart, as well as the RAM setup? Sometimes the RAM itself is fine, but once it reaches a certain amount of sticks, or is mixed with some other particular models, it'll cause fuss.
 
How can i set my MoBo to "safe"? I didn`t see any settings there... I was talking about my Processor and my RAM. Can you please tell me how to set my MoBo to safe?

I have tested my DDR3 with each stick inside, as well as with all 3. Let it run for a few hours. Did 3 passes and everything was ok. I tested my PC for a few days with only 2 sticks connected and still got the BSOD.
I checked the Gigabyte website and my RAM show as N/A for triple channel, but like i said, i tested with two sticks and the PC still crashed.

Here is the compatibility chart for RAM for my Gigabyte MoBo: http://download.gigabyte.eu/FileList/Memory/mb_memory_ga-x58a-ud3r_v2.0.pdf

I have triple channel: 3 x Corsair 2048, DDR, 1333MHz.

Here is the link for my Memory Dump (from windows folder): http://gamerobo.com/memory-dump.zip (it has 400 MB unzipped lol).

I will try to leave Dirver Verifier over night to see what happens.

Hopefully it is not hardware related, because i bought the parts from a retail store and i do not know what to tell them. Maybe they won't accept it on the warranty...
 
Go into your BIOS for your motherboard by pressing the appropriate key it displays at system startup, then search for where you can reset to certain defaults. If it's just got the normal default, then I guess you're ok for now and we can disregard that.

At the very least your parts should have factory warranty available, which is typically 1-3 years. Those are usually ascertained by going to the appropriate factory website (e.g. Corsair, Gigabyte) and then looking up your part to see if warranty still runs for it.

I'll check your kernel dump at earliest convenience.
 
I get it. It is funny that this is the first 0x101 BSOD i got (i think). Most of the dumps are saying an nVidia driver is causing it to crash or ntoskrnl.exe
At least that is what i understood from the minidumps, using WhoCrashed.

Unfortunately, most of the developers don't have support in my country and we only have distributors that import parts and distribute them to my country (Romania)...
 
That actually makes sense with what I'm seeing. In the 0x101 bugcheck, I see that what caused it was video driver was doing something and was not responding to any requests and so timed out. I'm not sure if there's a video driver update since yours is dated May 7 in this crash, but check anyways. Also it's good to completely uninstall Nvidia drivers then reinstall with latest version.

I'm hoping the video card itself isn't the problem. What also concerns me is that the cpu core that apparently hung and timed out actually responded to the BSOD, which means that the CPU itself is also suspect, even more than the video card. Looking back at some of your previous crashdumps I'm also seeing stuff like bit flips and the like, which are commonly caused by hardware failure (notably CPU in this case).

If you want, after you've updated all your drivers and BIOS and firmware, you can turn on Driver Verifier and let it crash system a few times, then send us crashdumps. Make sure to follow all instructions carefully and entirely.
 
Hello, i left the driver verifier on and no crashes since then. I also used Driver Sweeper to delete all nVidia drivers and reinstalled the latest version. I did the sweeping in Safe Mode. I hope everything is ok now, but i will let you guys know if and when the BSOD returns... I am done with my exams so i will stress the PC with streaming and such.
 
I just had an idea about something that i noticed. Can high temperature in the room cause BSOD's? My room temperature is about 30+ Celsius in the summer (like now). Although my PC's temperature is ok for every components, can this influence the hardware from running properly?
 
As long as the components themselves don't get too high, you're good. Ambient temp increase will make the fans work more and make it harder to keep adequate temps, but if your cooling is able to handle it, it should not be an issue.

Have you been getting BSODs still? What happened with the stress testing and whatnot? Also, have you actually went ahead and tried how it is with just one RAM stick instead of two or three?
 
I still get the bluescreens although i tested my RAM each stick at a time and got no fails. I am thinking of replacing parts one by one. It will put a whole in my budget, but i give up. I am tired of this shi*ty PC messing with me... It has been too long. :D
 
Your other option is to send it to a local PC repair shop which already has spare parts available for testing. Specify that you are confident that it's a bad part, but you can't discern which one it is and you've done all you can with software diagnostics to try and discover it and what you need now is to just start swapping parts.

The overall cost for labor at the repair shop may end up being cheaper than if you were trying to replace the parts on your own.
 

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