BSOD caused by driver: ntoskrnl.exe and L1C62x64.sys

Y

yeto

New member
Joined
Aug 25, 2017
Posts
2
View attachment SysnativeFileCollectionApp.zip
OS - Windows 7
· x86 x64
· What was original installed OS on system? Windows 7
· The OS is OEM version (came pre-installed on system)
· Age of system (hardware) = 8 years
· Age of OS installation - have you re-installed the OS? 8 years...have not re-installed

· CPU = Intel I7
· Video Card = Nividia GeForce 310M
· MotherBoard - Laptop
· Power Supply -Laptop

· System Manufacturer = Dell
· Exact model number (if laptop, check label on bottom)

· Laptop or Desktop? Laptop
 
Hi yeto,

Welcome to Sysnative :welcome:

Please check Networx and Juniper for software updates and check Toshiba for BIOS updates.

Code: 
5: kd> !dpx
Start memory scan  : 0xfffff88010fad208 ($csp)
End memory scan    : 0xfffff88010fb0000 (Stack Base)

               rsp : 0xfffff88010fad208 : 0xfffff8000350fecb : nt!KipFatalFilter+0x1b
               r10 : 0xfffff88010faf4d0 : 0xfffff88001867b80 : tcpip!TcpTlConnectionSendCalloutRoutine
               r11 : 0xfffff88010fad2f8 : 0xfffff800034a699d : nt!RtlpExecuteHandlerForException+0xd
0xfffff88010fad208 : 0xfffff8000350fecb : nt!KipFatalFilter+0x1b
0xfffff88010fad280 : 0xfffff88010fad3c0 : 0xfffff80003487308 : nt!KeExpandKernelStackAndCalloutEx+0xd8
0xfffff88010fad288 : 0xfffff800034a6f24 : nt!_C_specific_handler+0x8c
0xfffff88010fad2b8 : 0xfffff800034a6a7b : nt!KeQueryCurrentStackInformation+0x4b
0xfffff88010fad2d8 : 0xfffff800034a6e98 : nt!_C_specific_handler
0xfffff88010fad2e0 : 0xfffff8000368df24 : "nt!BBTBuffer <PERF> (nt+0x282f24)"
0xfffff88010fad2e8 : 0xfffff80003487308 : nt!KeExpandKernelStackAndCalloutEx+0xd8
0xfffff88010fad2f8 : 0xfffff800034a699d : nt!RtlpExecuteHandlerForException+0xd
0xfffff88010fad318 : 0xfffff8000340b000 : "nt!KdpReport <PERF> (nt+0x0)"
0xfffff88010fad320 : 0xfffff88010fad3c0 : 0xfffff80003487308 : nt!KeExpandKernelStackAndCalloutEx+0xd8
0xfffff88010fad328 : 0xfffff800034a5775 : nt!RtlDispatchException+0x415
0xfffff88010fad338 : 0xfffff88010fad378 : 0xfffff8000340b000 : "nt!KdpReport <PERF> (nt+0x0)"
0xfffff88010fad348 : 0xfffff8000340b000 : "nt!KdpReport <PERF> (nt+0x0)"
0xfffff88010fad378 : 0xfffff8000340b000 : "nt!KdpReport <PERF> (nt+0x0)"
0xfffff88010fad398 : 0xfffff8000368df24 : "nt!BBTBuffer <PERF> (nt+0x282f24)"
0xfffff88010fad3c0 : 0xfffff80003487308 : nt!KeExpandKernelStackAndCalloutEx+0xd8
0xfffff88010fad3c8 : 0xfffff8000340b000 : "nt!KdpReport <PERF> (nt+0x0)"
0xfffff88010fad3d0 : 0xfffff8000368df24 : "nt!BBTBuffer <PERF> (nt+0x282f24)"
0xfffff88010fad3f0 : 0xfffff800034a6e98 : nt!_C_specific_handler
0xfffff88010fad4a8 : 0xfffff88010faf4d0 : 0xfffff88001867b80 : tcpip!TcpTlConnectionSendCalloutRoutine
0xfffff88010fad508 : 0xfffff880018688ba : tcpip!TcpTlConnectionSend+0x7a
0xfffff88010fad518 : 0xfffff88004da1697 : dxgmms1!VidSchiProcessIsrCompletedPacket+0x1eb
0xfffff88010fad5a8 : 0xfffff88004da119e : dxgmms1!VidSchDdiNotifyInterruptWorker+0x1ea
0xfffff88010fad8e8 : 0xfffff8800170f3d2 : ndis!ndisSendNBLToFilter+0x42
0xfffff88010fad8f8 : 0xfffff8800533e000 : L1C62x64
0xfffff88010fad908 : 0xfffff8800533e000 : L1C62x64
0xfffff88010fad918 : 0xfffff8800170d000 : "ndis!IsPM62Supported <PERF> (ndis+0x0)"
0xfffff88010fad920 : 0xfffff8800177d79c : "ndis!__PchSym_ <PERF> (ndis+0x7079c)"
0xfffff88010fad928 : 0xfffff8800170d000 : "ndis!IsPM62Supported <PERF> (ndis+0x0)"
0xfffff88010fad930 : 0xfffff88001775354 : ndis!__PchSym_+0x444
0xfffff88010fad938 : 0xfffff88002eec000 : jnprns
0xfffff88010fad948 : 0xfffff88002eec000 : jnprns
0xfffff88010fad958 : 0xfffff88002eec000 : [COLOR=#FF0000]jnprns[/COLOR] <-- Juniper driver
0xfffff88010fad968 : 0xfffff8800170d000 : "ndis!IsPM62Supported <PERF> (ndis+0x0)"
0xfffff88010fad970 : 0xfffff88001775354 : ndis!__PchSym_+0x444
0xfffff88010fad978 : 0xfffff88002eb0000 : "pacer!PcFilterSendNetBufferListsComplete <PERF> (pacer+0x0)"
0xfffff88010fad980 : 0xfffff88002ec3048 : "pacer!PcgTimerUnitAssignmentIndex <PERF> (pacer+0x13048)"
0xfffff88010fad988 : 0xfffff8800170d000 : "ndis!IsPM62Supported <PERF> (ndis+0x0)"
0xfffff88010fad990 : 0xfffff88001775330 : ndis!__PchSym_+0x420
0xfffff88010fad998 : 0xfffff8800170d000 : "ndis!IsPM62Supported <PERF> (ndis+0x0)"
0xfffff88010fad9a0 : 0xfffff8800177d7a8 : "ndis!__PchSym_ <PERF> (ndis+0x707a8)"
0xfffff88010fad9a8 : 0xfffff88001803000 : "tcpip!WfpAleInitializeAleEpoch <PERF> (tcpip+0x0)"
0xfffff88010fad9b0 : 0xfffff880019a4ed4 : "tcpip!LowMemoryEvent <PERF> (tcpip+0x1a1ed4)"
0xfffff88010fada08 : 0xfffff800034b6cfd : nt!KiDispatchException+0x17d
0xfffff88010fada68 : 0xfffff96000088d94 : win32k!FreeThreadBufferWithTag
0xfffff88010fadb48 : 0xfffff88004da1697 : dxgmms1!VidSchiProcessIsrCompletedPacket+0x1eb
0xfffff88010fadbd8 : 0xfffff88004da119e : dxgmms1!VidSchDdiNotifyInterruptWorker+0x1ea
0xfffff88010fadec0 : 0xfffff800039f5888 : hal!HalpAllocateAdapterCallback
0xfffff88010faded8 : 0xfffff800034a34e5 : nt!RtlGetExtendedContextLength+0x19
0xfffff88010fae048 : 0xfffff800039f3e08 : hal!HalpDmaSyncMapBuffers+0x1b0
0xfffff88010fae098 : 0xfffff8000347a00e : nt!KiExceptionDispatch+0xce
0xfffff88010fae278 : 0xfffff8000347890a : nt!KiGeneralProtectionFault+0x10a
0xfffff88010fae280 : 0x0000000000000001 :  Trap @ fffff88010fae280
.....


Code: 
fffff880`10612688  fffffa80`0a26b850
fffff880`10612690  fffffa80`06fc03d0
fffff880`10612698  fffffa80`0a26b9b0
fffff880`106126a0  fffffa80`0a26b850
fffff880`106126a8  fffff880`02f3f2cc*** WARNING: Unable to verify timestamp for networx.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=#FF0000]networx[/COLOR].sys
 networx+0x62cc
fffff880`106126b0  00000000`00000001
fffff880`106126c0  00000000`01024d58
fffff880`106126c8  fffff880`02ecb3aa afd!AfdAllocateMdlChain32+0xfa
fffff880`106126d0  00000000`00000001
fffff880`106126d8  00000000`00000000
fffff880`106126e0  fffffa80`095e8e00
fffff880`106126e8  00000000`00000000
fffff880`106126f0  fffffa80`0a26b850
fffff880`106126f8  fffff880`02f3ab6c networx+0x1b6c
fffff880`10612700  fffffa80`0a26b9b0
fffff880`10612708  00000000`00000000
fffff880`10612710  fffffa80`06fc03d0
fffff880`10612718  00000000`00695676
fffff880`10612720  fffffa80`049c8b80
fffff880`10612728  fffff880`02f449f0 networx+0xb9f0
fffff880`10612730  00000000`00000000
fffff880`10612738  fffffa80`0a144e30
fffff880`10612740  00000000`00000000
 
Thank you for your reply.

I can just delete the Networx software as I don't use it anyway.

Related to the Juniper software how would I update? I see the following in "uninstall a program". Juniper Networks Setup Client 64-bit Activex Control and Juniper Networks Setup Client Activex Control. I don't recognize this software. Is this something I can delete? I am not sure what it does.

Thank you for your help,
yeto
 
It looks to me like those programs are part of something that already has been removed, it should be safe to remove the programs.
 

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